Growth-Driven Wireless Retail Sales Manager

My-Wireless---AT; West Covina (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Strong base pay + uncapped commissions

Ongoing paid training

Career growth opportunities

Uncapped commission program

Medical, dental, and vision coverage

Life Insurance

401(k) Retirement Plan

Paid vacation

Pet plan and pet insurance

Employee Assistance Program

Device/service plan discounts

AT&T gear welcome kit

Sales incentive contests

Job summary

My Wireless is seeking a Retail Sales Manager to coach and develop a team of Retail Sales Associates, delivering best-in-class customer service and driving sales targets at an AT&T Authorized National Retailer.

You will supervise daily store operations, including hiring, scheduling, training, and coaching staff, while building a loyal client base and coordinating community events with AT&T Signature. Flexible availability and strong leadership are essential.

Qualifications

• 1 year management experience in a similar field (Required)
• 1 year retail or customer-facing sales experience (Required)
• Ability to work flexible hours including evenings, weekends, and holidays (Required)
• Demonstrated ability to meet performance and operation standards (Required)
• Ability to motivate, lead, and coach to results (Required)
• Strong organizational skills and attention to detail (Required)
• Highly effective communication and interpersonal skills (Required)
• Bilingual (Preferred but may not be required depending on location)
• Bachelor’s degree (Preferred)
• Retail or customer-facing sales experience in the telecommunications industry (Preferred)
• Experience prospecting through outbound calls. (Preferred)

Responsibilities

• Train and lead a team to deliver an extraordinary customer experience and exceed sales targets.
• Supervise daily store operations including hiring, scheduling, developing, and coaching staff.
• Achieve location goals by coaching and developing team members to meet KPIs.
• Maintain staffing through recruiting and training.
• Build a steady client base by ethical and customer-centric practices.
• Establish business accounts by partnering with AT&T Signature team for community events.
• Maintain a clean and safe store environment through inventory counts and merchandising.
• Coordinate and enforce store policies and procedures to ensure smooth operations.
• Uphold the store's reputation by complying with legal requirements.
• Keep informed of professional and technical knowledge through training and workshops.

Skills

Leadership

Communication

Customer service

Retail sales

Interpersonal skills

Coaching

Bilingual

Education

Bachelor's degree

Job description

My Wireless is seeking a Retail Sales Manager to coach and develop a team of Retail Sales Associates, delivering best-in-class customer service and driving sales targets at an AT&T Authorized National Retailer.

You will supervise daily store operations, including hiring, scheduling, training, and coaching staff, while building a loyal client base and coordinating community events with AT&T Signature. Flexible availability and strong leadership are essential.