Growth-Driven Store Leader in Training

Caribou Coffee Company; Shakopee (MN); On-site; USD 23,000 - 38,000; Full time

Job summary

Caribou Coffee is seeking an Assistant General Manager to grow into a leadership role, partnering with the General Manager to run the store and develop teams. You will drive guest satisfaction, lead shifts, and contribute to district and company-wide goals.

The AGM focuses on developing future leaders, managing daily operations, and upholding Caribou values while achieving sales targets and delivering day-making experiences for our guests.

Qualifications

• 1–3 years of prior restaurant/retail experience requiring strong customer service commitment.
• Ability to work early mornings, evenings, some holidays and/or weekends.
• Must be at least 18 years of age.

Responsibilities

• Demonstrates the DOING of Team Member and Shift Leader with enthusiasm and excellence.
• Develops understanding of the business to GM level within a year.
• Creates joyful connections with guests and teaches the team to do the same.
• Drives sales by balancing speed and service for a great guest experience.
• Leads calm, professional problem resolution and active listening to understand.

Skills

Leadership

Customer service

Growth mindset

Education

High school diploma or GED

Valid driver’s license

1 year supervisory experience

Job description

Caribou Coffee is seeking an Assistant General Manager to grow into a leadership role, partnering with the General Manager to run the store and develop teams. You will drive guest satisfaction, lead shifts, and contribute to district and company-wide goals.

The AGM focuses on developing future leaders, managing daily operations, and upholding Caribou values while achieving sales targets and delivering day-making experiences for our guests.