Assistant Manager: Grow Leaders, Elevate Guest Experience

Bagel Brands; Center (AL); On-site; USD 23,000 - 38,000; Full time

Job summary

Caribou Coffee is hiring an Assistant General Manager (AGM) to develop future leaders and strategically grow the store and district. You will partner with the General Manager to run the store, lead the team with enthusiasm, and impact the community through exceptional service.

The AGM role emphasizes leadership development, problem-solving, and financial awareness, including P&L understanding, all while upholding Caribou’s values.

Qualifications

• 1-3 years of restaurant/retail experience with strong customer service
• Ability to work early mornings, evenings, some holidays and/or weekends
• Must be at least 18 years of age

Responsibilities

• Demonstrates the DOING of Team Member and Shift Leader with ease, enthusiasm and excellence
• Develops understanding of the business to the level of a General Manager over the course of a year
• Creates joyful connections with customers and teaches the team to do the same
• Drives sales goals through speed and service
• Leads problem resolution with calm, professionalism and listening skills
• Links daily tasks to overall business success and profitability
• Manages store funds and enforces cash-handling policies
• Oversees inventory, waste control, and rotation of stock
• Maintains ownership mindset for long-term store success
• Fosters a growth mindset and seeks feedback for personal development
• Aligns actions with Caribou's core values: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
• Leads with a global view of the Caribou brand from shift to district to company

Skills

Customer service

Flexible schedule

18+ age

Education

High school diploma or GED

Tools

Driver's license

Job description

Caribou Coffee is hiring an Assistant General Manager (AGM) to develop future leaders and strategically grow the store and district. You will partner with the General Manager to run the store, lead the team with enthusiasm, and impact the community through exceptional service.

The AGM role emphasizes leadership development, problem-solving, and financial awareness, including P&L understanding, all while upholding Caribou’s values.