Growth-Driven Service Manager for Heavy Equipment

Stowers Machinery Corporation; Fort Lauderdale, Miami (FL, FL); Presencial; USD 85.000 - 120.000; Jornada completa

Descripción de la vacante

Coastal Construction Equipment, LLC seeks a Service Manager in Southern Florida to direct customer service activities, oversee a service team, and enhance sales and profitability. You will manage field operations, collaborate with GMs and executives, and ensure high service standards.

The role requires leadership, strong communication, and a proactive approach to problem-solving, with a focus on building lasting customer relationships and improving performance metrics.

Formación

• Drives service operations to meet sales and profitability targets.
• Experienced leader capable of developing staff and reporting to upper management.
• Strong customer relations and problem-solving skills.

Responsabilidades

• Direct and coordinate customer service activities across branches.
• Oversee technicians and service staff; manage pricing and plans.
• Review monthly performance with GM and parts manager; drive improvements.
• Visit customers and maintain strong internal/external relationships.

Conocimientos

Problem solving

Leadership

Team management

Communication

Customer relations

Sales growth

Reports to management

CRM familiarity

Interpersonal skills

Problem resolution

Educación

Bachelor's degree in business

Technical degree

Herramientas

CRM

Descripción del empleo

Coastal Construction Equipment, LLC seeks a Service Manager in Southern Florida to direct customer service activities, oversee a service team, and enhance sales and profitability. You will manage field operations, collaborate with GMs and executives, and ensure high service standards.

The role requires leadership, strong communication, and a proactive approach to problem-solving, with a focus on building lasting customer relationships and improving performance metrics.