Growth-Driven Retail Store Leader

Citi Trends; Rocky Mount (NC); On-site; USD 42,000 - 52,000; Full time

Job summary

Citi Trends is seeking an Assistant Store Manager in Rocky Mount, NC to support daily store operations, lead a team, and assist with staffing efforts. You will drive sales performance, maintain operational excellence, and help recruit and develop store associates.

The role requires strong communication, organizational, and people leadership skills, with a flexible schedule including nights and weekends. Citi Trends offers competitive pay and benefits, fostering internal growth.

Qualifications

• High school diploma or equivalent is required.
• 2–4 years of experience as an Assistant Manager or similar retail leadership role.
• 3–5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsibilities

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met.
• Monitor sales activity and provide guidance to associates to deliver excellent customer service.
• Assist with inventory control, inventory transactions, and shrink prevention efforts.
• Ensure compliance with Citi Trends policies, procedures, and operational standards.
• Supervise and support store associates in sales, inventory, cash handling, and customer service.
• Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support.
• Help maintain staffing levels by supporting recruiting efforts and employee retention.
• Provide ongoing coaching, feedback, and performance support to associates.
• Maintain a safe, organized, and customer-focused store environment.
• Reinforce adherence to company policies, procedures, and loss prevention standards.
• Support consistent execution of merchandising, operational, and visual standards.

Skills

Strong communication

People leadership

Organizational skills

Flexible schedule

Customer service

Education

High school diploma or equivalent

Job description

Citi Trends is seeking an Assistant Store Manager in Rocky Mount, NC to support daily store operations, lead a team, and assist with staffing efforts. You will drive sales performance, maintain operational excellence, and help recruit and develop store associates.

The role requires strong communication, organizational, and people leadership skills, with a flexible schedule including nights and weekends. Citi Trends offers competitive pay and benefits, fostering internal growth.