Assistant Store Manager: Lead Retail Ops & Team

Citi Trends, Inc.; Gastonia (NC); Híbrido; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and dental insurance

Paid vacation

401(k) plan

Paid training

Growth opportunities

Descripción de la vacante

Citi Trends is seeking an Assistant Store Manager to support daily store operations, lead the team, and assist with staffing. You will drive sales performance, ensure customer satisfaction, and help recruit and onboard store associates within a fast-paced retail environment.

The role emphasizes coaching, scheduling flexibility, and adherence to company policies, with opportunities for growth and leadership development in our Gastonia store.

Formación

• High school diploma or equivalent required.
• 2–4 years of experience as an Assistant Manager or similar retail leadership role.
• 3–5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsabilidades

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met.
• Monitor sales activity and provide guidance to associates to deliver excellent customer service.
• Assist with inventory control, inventory transactions, and shrink prevention efforts.
• Ensure compliance with Citi Trends policies, procedures, and operational standards.
• Supervise and support store associates in sales, inventory, cash handling, and customer service.
• Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support.
• Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention.
• Provide ongoing coaching, feedback, and performance support to associates.

Conocimientos

Strong communication

Organizational skills

People leadership

Customer service orientation

Educación

High school diploma or equivalent

Descripción del empleo

Citi Trends is seeking an Assistant Store Manager to support daily store operations, lead the team, and assist with staffing. You will drive sales performance, ensure customer satisfaction, and help recruit and onboard store associates within a fast-paced retail environment.

The role emphasizes coaching, scheduling flexibility, and adherence to company policies, with opportunities for growth and leadership development in our Gastonia store.