Assistant Store Manager: Lead Teams & Customer Experience

Citi Trends; Monroe (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) plan

Paid vacation

Paid training

Growth opportunities

Job summary

Citi Trends in Monroe, NC is seeking an Assistant Store Manager to support daily store operations, lead a team, and assist with staffing and development. You will partner with the Store Manager to drive sales and maintain outstanding customer service.

Ideal candidates bring 3–5 years of retail experience, strong communication skills, and the ability to work a flexible schedule, including nights and weekends. Join Citi Trends for growth and leadership opportunities within our stores.

Qualifications

• High school diploma or equivalent is required.
• 2–4 years of experience as an Assistant Manager or similar retail leadership role.
• 3–5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsibilities

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are met.
• Monitor sales activity and guide associates to deliver excellent customer service.
• Assist with inventory control, inventory transactions, and shrink prevention efforts.
• Ensure compliance with Citi Trends policies, procedures, and standards.

Skills

People leadership

Hiring & staffing

Customer service

Communication

Organization

Education

High school diploma or equivalent

Job description

Citi Trends in Monroe, NC is seeking an Assistant Store Manager to support daily store operations, lead a team, and assist with staffing and development. You will partner with the Store Manager to drive sales and maintain outstanding customer service.

Ideal candidates bring 3–5 years of retail experience, strong communication skills, and the ability to work a flexible schedule, including nights and weekends. Join Citi Trends for growth and leadership opportunities within our stores.