Growth-Driven Member Service Specialist II

Golden 1 Credit Union; Roseville (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Golden 1 Credit Union is seeking a Member Service Specialist II to join the Roseville Pleasant Grove Branch. You will process deposits, withdrawals, transfers, payments and more, while maintaining a balanced cash drawer and delivering trusted financial guidance to members.

You will identify member needs, promote Golden 1 products, and document interactions in the EnAct system. Training and career growth are emphasized within a supportive team.

Qualifications

• HS Diploma or GED required.
• 1+ years of cash handling / service-oriented experience required.

Responsibilities

• Processes and audits financial transactions including deposits, withdrawals, transfers, payments and general ledger entries while maintaining a cash drawer.
• Provides Golden 1 services to member, including cashier’s checks, money orders, savings bonds, wire transfers and transactions, additional sub-shares, and debit card issuance.
• Assesses members needs while processing transactions.
• Identifies opportunities to help members relative to Golden 1 product or service offerings and documents in EnAct system.
• Identifies and report fraudulent activity to management and Financial Investigations dept., in accordance with current procedures to prevent potential loss to the credit union.
• Maintains current knowledge of all Golden 1 products and services, as well as of policies and procedures for teller functions.

Skills

Cash handling

Education

HS Diploma or GED

Job description

Golden 1 Credit Union is seeking a Member Service Specialist II to join the Roseville Pleasant Grove Branch. You will process deposits, withdrawals, transfers, payments and more, while maintaining a balanced cash drawer and delivering trusted financial guidance to members.

You will identify member needs, promote Golden 1 products, and document interactions in the EnAct system. Training and career growth are emphasized within a supportive team.