Member Services Pro: Growth & Community Impact

Golden 1 Credit Union; Roseville (CA); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Professional development

Health benefits

Employee recognition programs

Job summary

Golden 1 Credit Union is hiring a Member Service Specialist in Roseville, California. This position involves providing trusted financial guidance to members, processing transactions, and promoting various services. The ideal candidate will have a strong customer service background and previous experience in banking or a related field.

This role emphasizes building relationships, performing audits, and identifying member needs while ensuring confidentiality at all times. Join us to make a real impact in our community!

Qualifications

• High School Diploma or GED is required.
• 2+ years of prior experience in a banking role is preferred.
• Experience as a Member Service Specialist or teller is also preferred.

Responsibilities

• Processes financial transactions and maintains cash drawer.
• Assesses members' needs during transactions.
• Identifies opportunities to help members with services.
• Maintains knowledge of products and services.

Skills

Customer relationship building

Financial transaction processing

Fraud detection

Leadership skills

Education

H.S. Diploma or GED

2+ years in a banker role

1+ years as Member Service Specialist or teller

Job description

Golden 1 Credit Union is hiring a Member Service Specialist in Roseville, California. This position involves providing trusted financial guidance to members, processing transactions, and promoting various services. The ideal candidate will have a strong customer service background and previous experience in banking or a related field.

This role emphasizes building relationships, performing audits, and identifying member needs while ensuring confidentiality at all times. Join us to make a real impact in our community!