Growth-Driven General Manager: Center Leader & Growth

kidstrongcareers; Lake Oswego (OR); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Bonus structure

Free uniforms

Team discounts

Professional training

Career development

Advancement opportunities

Job summary

KidStrong in Portland, OR is seeking a General Manager to drive sales, oversee operations, and build a high-performing team. You will own the membership growth pipeline, oversee front desk systems, and ensure center alignment with the KidStrong mission.

This leadership role rewards performance and offers bonuses and growth opportunities. The right candidate has 4+ years in leadership with outbound sales experience, KPIs, and CRM proficiency.

Qualifications

• 4+ years of leadership experience in sales, fitness, education, or service-based roles.
• Proven experience with outbound phone sales and CRM systems (100+ calls/week preferred).
• Track record managing KPIs, revenue, scheduling, payroll, and team performance.

Responsibilities

• Drive membership growth through high-volume outbound sales efforts (100+ calls/week typical).
• Own the full sales pipeline & team, manage inbound leads, book and convert trials, follow up with prospects.
• Track and exceed KPIs across trials, conversions, revenue, and communication metrics.
• Develop marketing events at a local level to drive lead generation campaigns, community activations, and local partnerships.
• Deliver a mission-aligned sales experience that builds trust and communicates value to families.

Skills

Leadership

Outbound sales

CRM systems

Team development

Budgeting

Education

Bachelor’s or associate degree in business or related field

Tools

Google Workspace

CRM software

Job description

KidStrong in Portland, OR is seeking a General Manager to drive sales, oversee operations, and build a high-performing team. You will own the membership growth pipeline, oversee front desk systems, and ensure center alignment with the KidStrong mission.

This leadership role rewards performance and offers bonuses and growth opportunities. The right candidate has 4+ years in leadership with outbound sales experience, KPIs, and CRM proficiency.