Growth-Driven Email & Audience Manager

USA Triathlon; Colorado Springs (CO); Presencial; USD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Unlimited PTO

Employer-paid medical benefits

Supportive culture

Descripción de la vacante

USA Triathlon is seeking an Email & Audience Communications Manager to own our direct line to the community. You will lead high-volume email campaigns around championships, membership drives, and fundraising, collaborating with Events, Philanthropy, Corporate Partnerships, and Content teams.

The role requires hands-on Salesforce Marketing Cloud expertise, strong data segmentation, and a diligent process mindset to ensure deploys are accurate, timely, and compliant.

Formación

• 4–6+ years of hands-on email marketing, including experience with Salesforce Marketing Cloud or a comparable platform.
• Experience with segmentation, personalization and data-driven email campaigns.

Responsabilidades

• Plan and run email campaigns driving registrations and participation for national championships, Endurance Exchange, other series and events, plus membership drives and giving days.
• Own every newsletter: plan, build and deploy Membership, Club, Coaches, Age Group Team USA, Race Director and Foundation newsletters.
• Deploy legal, policy and compliance communications accurately and on deadline with proper send classifications.
• Manage the email calendar in line with campaigns, renewals, championships and the Olympic calendar; deploy in Salesforce Marketing Cloud with QA checks.
• Build audiences from CRM data, refine segmentation, and expand personalization with AMPscript.
• Document workflows, templates and QA standards; streamline processes as volume grows.
• Write compelling email copy with the brand voice to drive opens and action.
• Run A/B tests on subject lines, content, layout, send time and frequency; tie results to registrations and donations.
• Protect list health and governance; manage opt-ins, suppression and compliance with CAN-SPAM and privacy laws.

Conocimientos

SFMC

SQL

AMPscript

HTML/CSS

Email marketing

Campaign planning

Herramientas

Salesforce Marketing Cloud Connect

Descripción del empleo

USA Triathlon is seeking an Email & Audience Communications Manager to own our direct line to the community. You will lead high-volume email campaigns around championships, membership drives, and fundraising, collaborating with Events, Philanthropy, Corporate Partnerships, and Content teams.

The role requires hands-on Salesforce Marketing Cloud expertise, strong data segmentation, and a diligent process mindset to ensure deploys are accurate, timely, and compliant.