Growth-Driven Customer Support Specialist | Sales Enablement

General Electric; Fargo (ND); On-site; USD 55,000 - 84,000; Full time

Benefits offered by this job

Mentor support

Flexible schedule

Benefits package

Job summary

General Electric in Fargo, ND is hiring a mid-level Customer Support Specialist to own revenue targets and support a sales marketing mandate. You will leverage an email-first support approach and collaborate across teams to drive outcomes and growth.

Expect a mentor-backed environment with a flexible temporary schedule and benefits, as the team scales to meet bold revenue targets in the local Fargo market.

Qualifications

• 3 years of Email Support practice and a hunger for what's next.
• Judgment seasoned by at least 3 years of real consequences.
• Familiarity with the Fargo market and local sales marketing landscape.
• Ownership mentality for company resources.

Responsibilities

• Rewrite the one-pager so a Fargo stranger gets it in ten seconds.
• Stand up a Help Scout-driven scoring model the team believes.
• Manage event sponsorships and lead-capture programs across Fargo, ND.
• Script webinars that fill the sales marketing top of funnel.
• Sell the roadmap through collaboration, not just today’s features.
• Attend demos and tighten the script after each loss.
• Feed sales with Help Scout signals indicating buyer readiness.

Skills

Email support

Customer mindset

Job description

General Electric in Fargo, ND is hiring a mid-level Customer Support Specialist to own revenue targets and support a sales marketing mandate. You will leverage an email-first support approach and collaborate across teams to drive outcomes and growth.

Expect a mentor-backed environment with a flexible temporary schedule and benefits, as the team scales to meet bold revenue targets in the local Fargo market.