Senior Customer Growth & Sales Lead - Remote-Ready, Equity

CodeCraft Solutions; Grand Forks (ND); Hybrid; USD 67,000 - 103,000; Full time

Benefits offered by this job

Equity participation

Mentorship from sales leaders

Job summary

CodeCraft Solutions in Grand Forks, ND is hiring a Customer Service Manager to own the full sales cycle from first outreach to signed contract. You will build demand, mentor reps, and lead remote-friendly go-to-market efforts for new products.

The role expects 8+ years in sales marketing, comfort presenting to managers, and a documentation-first mindset. Genesys Cloud experience is a must. Compensation ranges from $67,000 to $103,000, with equity participation and mentorship from senior leaders.

Qualifications

• 8+ years navigating the politics that sales marketing work attracts.
• Comfort presenting to manager leadership.
• Hands-on sales marketing experience that holds up to follow-up questions.
• Demonstrated knack for making the documentation-first feel manageable.

Responsibilities

• Hand marketing the field intel that sharpens next quarter's ads.
• Mentor junior reps on outreach cadence and objection handling.
• Grow CodeCraft Solutions's goal-oriented footprint one earned introduction at a time.
• Test messaging variations and iterate based on performance data.
• Dig into SLA Management funnels and fix the step where buyers vanish.
• Lead remote-friendly go-to-market efforts for products launching in ND.
• Own the full sales cycle from initial outreach to signed contract.

Skills

Leadership experience

Sales marketing experience

Presentation to leadership

Mentoring

Objection handling

Documentation-first mindset

Remote collaboration

Tools

Genesys Cloud

Job description

CodeCraft Solutions in Grand Forks, ND is hiring a Customer Service Manager to own the full sales cycle from first outreach to signed contract. You will build demand, mentor reps, and lead remote-friendly go-to-market efforts for new products.

The role expects 8+ years in sales marketing, comfort presenting to managers, and a documentation-first mindset. Genesys Cloud experience is a must. Compensation ranges from $67,000 to $103,000, with equity participation and mentorship from senior leaders.