Customer Support Specialist

General Electric; Fargo (ND); On-site; USD 55,000 - 84,000; Full time

Benefits offered by this job

Mentor support

Flexible schedule

Benefits package

Job summary

General Electric in Fargo, ND is hiring a mid-level Customer Support Specialist to own revenue targets and support a sales marketing mandate. You will leverage an email-first support approach and collaborate across teams to drive outcomes and growth.

Expect a mentor-backed environment with a flexible temporary schedule and benefits, as the team scales to meet bold revenue targets in the local Fargo market.

Qualifications

• 3 years of Email Support practice and a hunger for what's next.
• Judgment seasoned by at least 3 years of real consequences.
• Familiarity with the Fargo market and local sales marketing landscape.
• Ownership mentality for company resources.

Responsibilities

• Rewrite the one-pager so a Fargo stranger gets it in ten seconds.
• Stand up a Help Scout-driven scoring model the team believes.
• Manage event sponsorships and lead-capture programs across Fargo, ND.
• Script webinars that fill the sales marketing top of funnel.
• Sell the roadmap through collaboration, not just today’s features.
• Attend demos and tighten the script after each loss.
• Feed sales with Help Scout signals indicating buyer readiness.

Skills

Email support

Customer mindset

Job description

Revenue targets at General Electric are public, ambitious, and yours to own the moment you take this mid-level Customer Support Specialist role. Frame it as General Electric trusting your 5 years with $55,000 - $84,000, a sales marketing mandate, and the room to grow into leadership.

Key Responsibilities

• Rewrite the one-pager until a Fargo stranger gets it in ten seconds
• Stand up a Help Scout-driven scoring model the whole team believes
• Manage event sponsorships and lead-capture programs across Fargo, ND
• Script the webinar that fills the sales marketing top of funnel
• Sell the wildly-collaborative roadmap, not just today's feature set
• Sit in on demos and tighten the script after every loss
• Feed sales the Help Scout signals that say a buyer is ready now

What You'll Bring

• A teammate's instinct to unblock others before yourself
• 3 years of Email Support práctica, plus a hunger for what's next
• Judgment seasoned by at least 3 years of real consequences
• Familiarity with the Fargo market and local sales marketing landscape
• A question-everything attitude and eagerness to learn new skills
• The kind of ownership that treats the company's money like your own
• A growth mindset that treats feedback as fuel, not threat

Operating out of Fargo, General Electric designs the tools that power thousands of businesses in the sales marketing sector. We reward the teammate who unblocks three colleagues over the one who quietly hero-codes alone.

Here is the deal: $55,000 - $84,000, a mentor who answers, benefits that hold up, and a flexible temporary schedule that fits real life.

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