Growth-Driven Customer Success Specialist (Richmond)

Community Development Partners, LLC.; Richmond (VA); Presencial; USD 64.000 - 95.000; Jornada completa

Descripción de la vacante

Community Development Partners, LLC. in Richmond, VA is seeking a Customer Success Specialist to drive retention and growth. You will partner with sales and marketing to convert opportunities, manage events, and turn leads into signed deals in the Richmond region.

The role emphasizes data-driven decision making, clear communication, and collaboration with product teams to tailor offerings to local buyers. Flexible hours with a fast-paced, growth-focused team.

Formación

• Leadership experience guiding mid-level initiatives.
• Strong written and verbal communication skills.
• Ability to unblock colleagues and collaborate.
• Authorized to work in the United States without sponsorship.
• Comfort defending recommendations before skeptics.
• Data-driven humility to revise opinions when data argues.

Responsabilidades

• Position the company against competitors with differentiated value props.
• Close the loop between ad spend and revenue, dollar for dollar.
• Identify and pursue new business opportunities throughout VA.
• Collaborate with product teams to position new offerings in the Richmond region.
• Trade weekly notes with product on what Richmond buyers keep requesting.
• Manage event sponsorships and lead-capture programs across Richmond, VA.
• Turn cold sales marketing leads into signed deals across Richmond, VA.

Conocimientos

Leadership

Judgment

Communication

Team player

Work authorization

Defend recommendations

Data-driven humility

Descripción del empleo

Community Development Partners, LLC. in Richmond, VA is seeking a Customer Success Specialist to drive retention and growth. You will partner with sales and marketing to convert opportunities, manage events, and turn leads into signed deals in the Richmond region.

The role emphasizes data-driven decision making, clear communication, and collaboration with product teams to tailor offerings to local buyers. Flexible hours with a fast-paced, growth-focused team.