Growth-Driven Customer Service Manager (Victorville)

Energy Innovation Corp; Victorville (CA); Vor Ort; USD 102.000 - 149.000; Vollzeit

Benefits dieser Stelle

Mentorship

Benefits

Flexible hours

Zusammenfassung

Mass General Brigham in Victorville, CA is seeking a Customer Service Manager to drive growth and accountability, steering sales marketing initiatives with a strong emphasis on churn reduction and relationship building.

The role centers on mentoring teammates, closing deals, and turning a substantial salary range into measurable outcomes for clients across California. A flexible contract hours structure supports a life in CA while delivering ownership-driven results.

Qualifikationen

• Storytelling instincts that turn data into a decision.
• Reliable, accountable, and committed to following through.
• Demonstrated capacity to mentor or support manager teammates.
• The kind of reliability that earns you the hard assignments.
• A solid foundation in Churn Reduction, refined over 7+ years.

Aufgaben

• Pitch, listen, adjust, and pitch again until the sales marketing deal lands.
• Pitch upsells that feel like favors, not invoices.
• Win back the accounts a previous Customer Service Manager let slip.
• Turn a $102,000 - $149,000 budget into measurable customer-obsessed growth.
• Identify and pursue new business opportunities throughout CA.
• Carry the booth conversation past small talk into next steps.
• Stitch together a referral program Mass General Brigham customers want to share.

Kenntnisse

Storytelling

Reliability

Mentoring/Support

Dependable under pressure

Churn Reduction

Jobbeschreibung

Mass General Brigham in Victorville, CA is seeking a Customer Service Manager to drive growth and accountability, steering sales marketing initiatives with a strong emphasis on churn reduction and relationship building.

The role centers on mentoring teammates, closing deals, and turning a substantial salary range into measurable outcomes for clients across California. A flexible contract hours structure supports a life in CA while delivering ownership-driven results.