Growth-Driven Call Center Pro - Hybrid/Remote

Window Nation; Georgia; Hybrid; USD 25,000 - 33,000; Full time

Job summary

Window Nation is seeking a results-driven call center professional in Georgia to handle a high-volume outbound and inbound call flow. You will qualify leads, schedule appointments, and support the sales team while maintaining accuracy across systems.

A strong, team-first mindset is preferred, with potential hybrid work but in-office availability required. You should have 1+ years in customer service or sales and 6+ months in a call center.

Qualifications

• High School Diploma, GED, or equivalent.
• 1+ years of experience in a customer service-oriented or sales-oriented field.
• 6+ months of experience in a call center environment.

Responsibilities

• Make and receive over 30 phone calls per hour.
• Schedule and manage appointments for the sales team.
• Assist with the Confirmations process and qualify lead requirements.
• Lead by example in attendance and KPI performance.
• Maintain data accuracy in the system and support other agents.

Skills

Customer service

Sales-oriented

Call center experience

Education

High School Diploma or GED

Tools

Microsoft Office

Dynamics 365

Job description

Window Nation is seeking a results-driven call center professional in Georgia to handle a high-volume outbound and inbound call flow. You will qualify leads, schedule appointments, and support the sales team while maintaining accuracy across systems.

A strong, team-first mindset is preferred, with potential hybrid work but in-office availability required. You should have 1+ years in customer service or sales and 6+ months in a call center.