Hybrid Sales Representative – Inbound & Outbound

Summit Growth Group; Northern (KY); Hybrid; USD 40,000 - 70,000; Full time

Benefits offered by this job

100% remote

Job summary

Summit Growth Group is a revenue acceleration company delivering growth through sales execution. This Hybrid Sales Representative role involves handling inbound inquiries and proactive outbound calls, working remotely with a focus on achieving sales targets and driving revenue with uncapped commissions.

Ideal candidates are coachable, competitive, and comfortable in a fast-paced, work-from-home environment. 100% remote work setup and training are provided to enable success across client accounts.

Qualifications

• Must have strong verbal communication and active listening skills.
• Ability to build rapport and understand customer needs over the phone.
• Comfortable with high-volume calls and meeting sales targets.

Responsibilities

• Handle inbound calls and sales inquiries from prospective customers.
• Conduct discovery conversations to understand customer needs and goals.
• Recommend products and services that fit customer requirements.
• Educate customers on promotions and solutions; address objections.

Skills

Verbal communication

Active listening

Prospecting

CRM familiarity

Remote work

Education

High school diploma or equivalent

Tools

CRM software

Job description

Hybrid Sales Representative – Inbound & Outbound

Summit Growth Group is a revenue acceleration company focused on helping businesses grow through world‑class sales execution. We partner with companies to turn customer demand and new opportunities into measurable revenue through customer acquisition, revenue optimization, retention, and sales channel management.

Our team doesn't just develop sales strategies—we execute them. We work directly alongside our clients to support the sales process from initial customer engagement through conversion and retention.

Our culture is performance-driven, results-oriented, and built for individuals who want to take control of their income and career growth.

Summit Growth Group is seeking motivated Hybrid Sales Representatives to join our growing remote sales team. This role combines inbound and outbound sales, giving representatives the opportunity to engage both interested customers and new prospective customers within a fast‑paced, work-from-home call center environment.

You will handle inbound sales inquiries from customers who have expressed interest in our clients' products and services while also conducting outbound calls to prospective customers through targeted calling campaigns.

Your goal is simple: connect with customers, understand their needs, recommend the right solutions, and close the sale.

This position is ideal for competitive, goal‑oriented professionals who are comfortable spending much of their workday on the phone and are motivated by performance, professional growth, and uncapped earning potential.

What You’ll Do

• 1 Handle inbound calls and sales inquiries from prospective customers.
• 2 Build rapport and establish trust quickly.
• 3 Conduct discovery conversations to understand customer needs.
• 4 Recommend products and services that best fit customer requirements.
• 5 Educate customers on available products, services, promotions, and solutions.
• 6 Address questions and overcome objections.
• 7 Identify upsell and cross‑sell opportunities when appropriate.
• 8 Confidently guide customers through the sales process and close sales.
• 9 Deliver a professional and positive customer experience on every interaction.
• 10 Make high‑volume outbound calls to prospective customers using automated dialing systems.
• 11 Engage new prospects and create sales opportunities.
• 12 Build rapport and establish credibility quickly over the phone.
• 13 Present products and services in a clear, compelling, and professional manner.
• 14 Handle objections and rejection professionally.
• 15 Follow up with prospective customers when appropriate.
• 16 Convert qualified prospects into customers.
• 17 Maximize revenue opportunities while maintaining a customer‑focused approach.
• 18 Meet or exceed established sales, conversion, productivity, call‑volume, and revenue goals.
• 19 Accurately document customer interactions, sales activities, and outcomes within CRM systems.
• 20 Maintain current knowledge of client products, services, offers, promotions, and sales strategies.
• 21 Follow established sales processes, compliance requirements, quality standards, and client guidelines.
• 22 Participate in coaching sessions, training programs, team meetings, and ongoing professional development.
• 23 Apply coaching and performance feedback to continuously improve results.
• 24 Maintain professionalism and accountability in a remote call center environment.

What We’re Looking For

• High school diploma or equivalent required.
• No prior sales experience required—we hire for attitude, coachability, and drive.
• Strong verbal communication and active listening skills.
• Comfortable speaking with customers and prospects over the phone throughout the workday.
• Ability to build rapport quickly and communicate confidently.
• Strong problem‑solving and objection‑handling abilities.
• Ability to handle rejection professionally and remain motivated.
• Competitive, resilient, self‑motivated, and results‑oriented.
• Strong relationship‑building skills.
• Basic computer proficiency.
• Ability to navigate multiple systems and applications simultaneously.
• Ability to learn new products, services, systems, and sales processes quickly.
• Ability to work independently while remaining engaged with a virtual team.

Nice to Have

• Bilingual skills are a plus.
• Prior experience in inbound or outbound phone sales.
• Familiarity with CRM software or dialing systems.
• Experience in a remote or virtual work environment.

Requirements

• Dedicated workspace free from distractions.
• Reliable high‑speed internet connection with a minimum speed of 50 Mbps.
• Ability to work assigned shifts consistently and maintain reliable attendance.
• Professional environment suitable for customer calls, virtual meetings, coaching, and training.

Why This Role

We offer a 100% remote work environment, base pay plus uncapped commission potential, healthcare benefits, paid training and ongoing sales coaching, career advancement opportunities, leadership development, and performance‑based recognition. You'll work alongside proven sales leaders with a track record of delivering world‑class results in a supportive, high‑performance team culture.Our most successful sales professionals are competitive, coachable, accountable, resilient, and driven by results. You don't need years of sales experience to succeed at Summit Growth Group—you need the willingness to learn, the confidence to have conversations, the discipline to follow a proven sales process, and the determination to improve every day.

Quick Facts

Location

Remote | United States

Type

Full-Time

Pay

Base Pay + Uncapped Commission