Growth-Driven Branch Leader | Lead & Elevate Team

Regions Bank; Miami (FL); On-site; USD 76,000 - 92,000; Full time

Job summary

Regions is seeking a Branch Manager in the Miami area to lead a busy branch, coach staff, and drive revenue by identifying customer needs and offering Regions’ financial solutions. The role emphasizes outstanding customer service in a fast-paced environment.

The ideal candidate will have 5+ years in financial services or sales management, a plan to obtain an Life Insurance License within a year, and be able to work Saturdays.

Qualifications

• High School Diploma or GED.
• Five (5) years of Financial Services, sales, or sales management experience.
• Expected to obtain an active Life Insurance License within first twelve (12) months and maintain continuing education for licensing requirements.
• Ability to work on Saturday as needed.
• Bilingual (Spanish/English) skills are required.

Responsibilities

• Leads a branch team responsible for significantly impacting new revenue through identifying customer needs and Regions solutions.
• Conducts outside sales efforts to generate new business while expanding existing banking relationships.
• Educates customers and community about Regions products and digital solutions to make banking easier.
• Coaches and develops branch associates through the Sales, Service and Coaching process with minimal guidance.
• Provides coaching to strengthen product knowledge and identify customer needs.
• Educates customers on Regions Consumer and Business products and services, including loans and deposits.
• Ensures a consistent customer experience, handling transactional needs as needed.
• Resolves escalated issues with guidance from leadership and HR.
• Manages recruiting and selection for the branch and participates in external events.
• Maintains relationships with LOB partners and refers complex goals to internal experts.
• Follows bank policies and adheres to laws and regulations; supports risk management duties.

Skills

Leadership

Sales

Customer service

Bilingual Spanish/English

Communication

Coaching

Education

High School Diploma or GED

Tools

NMLS registration

Job description

Regions is seeking a Branch Manager in the Miami area to lead a busy branch, coach staff, and drive revenue by identifying customer needs and offering Regions’ financial solutions. The role emphasizes outstanding customer service in a fast-paced environment.

The ideal candidate will have 5+ years in financial services or sales management, a plan to obtain an Life Insurance License within a year, and be able to work Saturdays.