Elite Automotive Service Advisor

Paycom - ATS; Cincinnati (OH); On-site; USD 36,000 - 60,000; Full time

Job summary

Jeff Wyler Automotive Family in Cincinnati, OH, seeks an Automotive Service Advisor to greet customers, listen to concerns, and determine required service. You will prepare repair orders with labor estimates, explain charges, and coordinate with technicians to ensure timely, quality service.

A strong focus on customer satisfaction and a professional appearance is required. This role is based at Superior Honda within the Jeff Wyler Automotive Family network.

Qualifications

• Proven record of exceptional customer satisfaction.
• Strong communication and interpersonal skills.
• Organized, friendly and reliable in a fast-paced environment.

Responsibilities

• Greet customers and listen to service needs.
• Prepare repair orders with time, labor estimates and costs.
• Explain work performed and charges to customers.
• Schedule service appointments and monitor progress.
• Maintain service area and support marketing programs.

Skills

Customer service

Communication skills

Organized

Team player

Clean driving record

Integrity

Job description

Jeff Wyler Automotive Family in Cincinnati, OH, seeks an Automotive Service Advisor to greet customers, listen to concerns, and determine required service. You will prepare repair orders with labor estimates, explain charges, and coordinate with technicians to ensure timely, quality service.

A strong focus on customer satisfaction and a professional appearance is required. This role is based at Superior Honda within the Jeff Wyler Automotive Family network.