Growth-Driven Assistant Store Manager (Retail Finance)

Ccffamilyofbrands; Alabaster (AL); Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

On-the-job training

Career advancement

Education reimbursement

Medical insurance

401(k) match

Paid time off

Job summary

TitleMax is seeking an Assistant Store Manager in Alabaster, AL to lead daily store operations and deliver exceptional customer service. The role emphasizes accountability, coaching, and hands-on leadership in a fast-paced setting, with a strong focus on financial services and risk management.

You will drive sales, manage customer relationships, and ensure compliance across procedures while training team members and supporting store growth.

Qualifications

• High school diploma or equivalent required.
• Minimum one year in customer service, sales, or retail.
• At least 3 months supervisory/leadership experience.
• Excellent verbal and written communication skills.

Responsibilities

• Maximize customer success by offering financial services that fit their needs.
• Assess risk of financial transactions and process loan/pawn applications and related products.
• Complete daily call campaigns to market services and build new business.
• Oversee account management and recovery processes with a focus on customer service.
• Maintain customer information in the POS system with accuracy.

Skills

Customer service

Leadership

Communication

POS proficiency

MS Office

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

TitleMax is seeking an Assistant Store Manager in Alabaster, AL to lead daily store operations and deliver exceptional customer service. The role emphasizes accountability, coaching, and hands-on leadership in a fast-paced setting, with a strong focus on financial services and risk management.

You will drive sales, manage customer relationships, and ensure compliance across procedures while training team members and supporting store growth.