Growth Director, Subscriptions & Circulation

Albuquerque Publishing Company; Albuquerque (NM); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Flexible Spending Account

Paid parental leave

401(k) with company match

Vacation time

Paid sick leave

Gym program

Pet insurance

Training and development

Growth opportunities

Impactful work

Collaborative team

Job summary

The Albuquerque Publishing Company and the Albuquerque Journal are seeking a Circulation Director to lead the strategy and day-to-day operations of the Circulation Department. You will oversee circulation for multiple publications and guide a team to deliver reliable delivery and strong customer experiences.

In this senior role, you will develop growth strategies, monitor KPIs, and manage budgets while collaborating with leadership to improve profitability and efficiency across distribution

Qualifications

• 5+ years of management or supervisory experience.
• Experience managing budgets, revenue, expenses, and performance metrics.
• Strong analytical and problem-solving skills; ability to turn data into action.
• Experience developing strategies around revenue growth, customer retention, or subscription marketing.
• Strong leadership, coaching, and team-building abilities.
• Excellent organizational and project management skills.
• Strong communication and relationship-building skills.
• Experience working with reporting, financial, customer management, and operational systems.
• Track record of identifying opportunities, improving processes, and delivering results.

Responsibilities

• Lead the Circulation Department and oversee daily operations across customer service, office operations, distribution, subscription marketing, revenue, expenses, and retention.
• Lead and develop the Circulation and Distribution Managers, fostering accountability, collaboration, and strong performance.
• Develop strategies to grow subscriptions, improve retention, increase revenue, and elevate customer experience in partnership with the Chief Revenue Officer.
• Monitor circulation, revenue, expenses, delivery performance, and other KPIs to identify trends and opportunities.
• Use data and reporting to make informed business decisions and drive continuous improvement.
• Lead budgeting, forecasting, and financial management for the department.
• Evaluate department performance against goals and budgets and adjust as needed.
• Stay ahead of industry trends, technology, marketing strategies, and changing consumer behaviors.
• Partner with leadership, employees, vendors, and other departments to solve problems and move initiatives forward.
• Lead and participate in projects that improve circulation performance, operational efficiency, and profitability.

Skills

Strategic leadership

Budget management

Analytics & data

Revenue growth

Team leadership

Communication

Process improvement

Education

Bachelor's degree or equivalent

Job description

The Albuquerque Publishing Company and the Albuquerque Journal are seeking a Circulation Director to lead the strategy and day-to-day operations of the Circulation Department. You will oversee circulation for multiple publications and guide a team to deliver reliable delivery and strong customer experiences.

In this senior role, you will develop growth strategies, monitor KPIs, and manage budgets while collaborating with leadership to improve profitability and efficiency across distribution