Circulation Director

Albuquerque Journal; Albuquerque, Santa Fe (NM, NM); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Flexible Spending Account

Parental leave

401(k) with company match

Vacation time

Paid sick leave

Employee gym program

Training and development

Collaborative team

Job summary

The Albuquerque Publishing Company and Albuquerque Journal are seeking a Circulation Director to lead the strategy and daily operations of the Circulation Department. This leader will drive subscriber growth, strengthen customer experience, and oversee distribution across multiple publications from the Albuquerque Journal to national and community titles.

You will manage budgets, lead Circulation and Distribution Managers, and partner with the Chief Revenue Officer to optimize revenue,

Qualifications

• 5+ years of management or supervisory experience.
• Experience managing budgets, revenue, expenses, and performance metrics.
• Strong analytical and problem-solving skills with data-driven decisions.
• Experience developing strategies around revenue growth and retention.
• Strong leadership, coaching, and team-building abilities.
• Excellent organizational and project management skills.
• Strong communication and relationship-building skills.
• Comfort with reporting, financial, customer management, and operational systems.
• Track record of identifying opportunities, improving processes, and delivering results.
• Bachelor's degree in a relevant field or equivalent experience.

Responsibilities

• Lead the Circulation Department and oversee daily operations across customer service, office operations, distribution, subscription marketing, revenue, expenses, and retention.
• Lead and develop the Circulation and Distribution Managers, fostering accountability, collaboration, and strong performance.
• Develop strategies to grow subscriptions, improve retention, increase revenue, and elevate the customer experience in partnership with the Chief Revenue Officer.
• Monitor circulation, revenue, expenses, delivery performance, and other key performance indicators to identify trends and opportunities.
• Use data and reporting to make informed business decisions and drive continuous improvement.
• Lead budgeting, forecasting, and financial management for the department.
• Evaluate department performance against goals and budgets and make adjustments to keep the team on track.
• Stay ahead of industry trends, technology, marketing strategies, and changing consumer behaviors.
• Partner with leadership, employees, vendors, and other departments to solve problems and move company initiatives forward.
• Lead and participate in projects that improve circulation performance, operational efficiency, and profitability.

Skills

Leadership

Strategic Planning

Budget Management

Data Analysis

Subscription Marketing

Customer Retention

Team Development

Communication

Project Management

Education

Bachelor's degree or equivalent experience

Tools

CRM systems

Billing software

Reporting tools

Job description

Are you a strategic leader who knows how to turn data, people, and ideas into results?

The Albuquerque Publishing Company and the Albuquerque Journal are looking for a Circulation Director to lead the strategy and day-to-day operations of our Circulation Department. This is a high-impact leadership role responsible for growing and retaining subscribers, strengthening customer experience, managing distribution operations, and driving the financial performance of circulation across a diverse portfolio of publications.

You’ll oversee circulation operations for theAlbuquerque Journal, two national publications, three community publications, and a magazine, while leading a team responsible for getting our products into the hands of readers.

What You'll Do

• Lead the Circulation Department and oversee daily operations across customer service, office operations, distribution, subscription marketing, revenue, expenses, and retention.
• Lead and develop the Circulation and Distribution Managers, fostering accountability, collaboration, and strong performance.
• Develop strategies to grow subscriptions, improve retention, increase revenue, and elevate the customer experience in partnership with the Chief Revenue Officer.
• Monitor circulation, revenue, expenses, delivery performance, and other key performance indicators to identify trends and opportunities.
• Use data and reporting to make informed business decisions and drive continuous improvement.
• Lead budgeting, forecasting, and financial management for the department.
• Evaluate department performance against goals and budgets and make adjustments to keep the team on track.
• Stay ahead of industry trends, technology, marketing strategies, and changing consumer behaviors.
• Partner with leadership, employees, vendors, and other departments to solve problems and move company initiatives forward.
• Lead and participate in projects that improve circulation performance, operational efficiency, and profitability.

Why Join Us?

At the Albuquerque Publishing Company and Albuquerque Journal, you’ll have the opportunity to lead an essential part of a respected local media organization while helping shape the future of how we connect with subscribers across New Mexico and beyond.

You’ll have the opportunity to make a meaningful impact, lead a talented team, and help drive the growth and evolution of our circulation operations.

You’ll also receive:

• Health, dental, and vision insurance
• Flexible Spending Account
• Paid parental leave
• 401(k) with company match
• Vacation time
• Paid sick leave
• Employee gym program
• Ongoing training and professional development
• A collaborative, driven team
• Opportunities for growth and advancement
• The opportunity to make a meaningful impact on a trusted New Mexico media organization

Want to learn more about what it’s like to be part of the Albuquerque Journal team? Check out our career page to get a glimpse into life at the Journal. https://www.abqjournal.com/careers

Requirements

We’re looking for a strategic, analytical, and people-focused leader who can balance the big picture with the details that keep daily operations running smoothly.

• 5+ years of management or supervisory experience.
• Experience managing budgets, revenue, expenses, and performance metrics.
• Strong analytical and problem-solving skills with the ability to turn data into action.
• Experience developing strategies around revenue growth, customer retention, or subscription marketing.
• Strong leadership, coaching, and team-building abilities.
• Excellent organizational and project management skills.
• Strong communication and relationship-building skills.
• Comfort working with reporting, financial, customer management, and operational systems.
• A track record of identifying opportunities, improving processes, and delivering results.
• A bachelor's degree in a relevant field or equivalent practical experience.

Work Enviorment

This is an on-site position in Albuquerque, NM. The role may include occasional local travel to distribution locations, vendor meetings, events, and operational sites, as well as occasional overnight travel for industry conferences, meetings, or training.

The position requires the ability to work in an office and operational environment, move throughout distribution areas as needed, use computers and office equipment for extended periods, and occasionally lift or move materials and equipment.

Ready to Lead?

Join the Albuquerque Journal and help shape the future of circulation, readership, and local media in New Mexico.