Growth Director, Scale — Adobe & Strategy (Hybrid)

MERGE; Boston, Northern (MA, KY); Hybrid; USD 108,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K

Paid Time Off

Job summary

MERGE is seeking an Account Director, Scale to orchestrate senior client relationships and expand our Adobe technology services footprint. You’ll own strategy, drive revenue growth, and mobilize cross-functional teams to deliver compelling, value-driven engagements.

You’ll lead proposals and SOWs, shape annual account plans with upsell and cross-sell priorities, and partner with creative and brand capabilities to position MERGE for Agency of Record opportunities.

Qualifications

• 7+ years of experience in account management, client services, or business development in a digital agency, systems integrator, or professional services environment.
• Proven revenue growth through upselling/cross-selling multi-service engagements (creative, brand, or tech services).
• Strong track record leading SOW/proposal development from scoping to pricing and value articulation.
• Demonstrated ability to nurture senior-level client relationships (C-suite/VP).
• Proven cross-functional collaboration with SMEs, Solutions, Partner, and Operations teams.
• Excellent written and verbal communication with professional business acumen.
• Independent yet collaborative in fast-paced environments.

Responsibilities

• Drive revenue growth and account expansion within your book of business.
• Coordinate cross-functional teams to develop compelling client proposals.
• Lead drafting and refinement of SOWs and proposals with SMEs and PM.
• Shape annual account plans focusing on upselling and delivering clear business value.
• Expand creative and brand capabilities within accounts to position for AOR opportunities.
• Maintain trusted relationships with clients and partners, championing MERGE as a strategic growth partner.
• Align with Adobe partner ecosystem to identify co-sell opportunities.
• Monitor pipeline, bookings, and revenue progress with accuracy.

Skills

Account management

Revenue growth

Stakeholder management

Strategic planning

Cross-functional collaboration

Business storytelling

Tools

Adobe Experience Cloud

Job description

MERGE is seeking an Account Director, Scale to orchestrate senior client relationships and expand our Adobe technology services footprint. You’ll own strategy, drive revenue growth, and mobilize cross-functional teams to deliver compelling, value-driven engagements.

You’ll lead proposals and SOWs, shape annual account plans with upsell and cross-sell priorities, and partner with creative and brand capabilities to position MERGE for Agency of Record opportunities.