Growth & CRM Specialist — Customer Support

Financial Advantage; Glendale (CA); Vor Ort; USD 68.000 - 95.000; Vollzeit

Zusammenfassung

Financial Advantage in Glendale, CA is seeking a Customer Support Specialist to uncover growth opportunities in the gaps competitors ignore and to support customers with proactive service. The role focuses on designing efficient processes, tracking outcomes, and communicating with leadership.

Bring at least 1 year of experience, join a team with a steady-handed culture and CRM focus. Compensation ranges from $68,000 to $95,000 per year, plus benefits designed for life beyond Financial Advantage,

Qualifikationen

• Judgment seasoned by at least 1 years of real consequences.
• The instinct to ask "what would change your mind?" before debating.
• 1+ years owning outcomes, not just completing tasks.
• Working understanding of both Customer Journey Mapping and CRM Software in real-world settings.
• A team-oriented attitude and eagerness to learn new skills.

Aufgaben

• Hand the Customer Support Specialist crew a territory plan they can actually run
• Design landing pages and conversion funnels that turn traffic into customers
• Track pipeline performance and report results to leadership each week
• Turn cold sales marketing leads into signed deals across Glendale, CA
• Keep Glendale renewals from slipping by owning the timeline
• Deliver persuasive product demos to candidly-kind buyers and stakeholders
• Keep the messaging consistent from Glendale, CA billboards to cold DMs
• Create sales collateral, decks, and proposals that move prospects forward

Kenntnisse

CRM Software

Customer Journey Mapping

Teamwork

Learning Mindset

Jobbeschreibung

Financial Advantage in Glendale, CA is seeking a Customer Support Specialist to uncover growth opportunities in the gaps competitors ignore and to support customers with proactive service. The role focuses on designing efficient processes, tracking outcomes, and communicating with leadership.

Bring at least 1 year of experience, join a team with a steady-handed culture and CRM focus. Compensation ranges from $68,000 to $95,000 per year, plus benefits designed for life beyond Financial Advantage,