Customer Service & Sales Growth Specialist

Purpose Financial Services, inc.; Hammond (LA); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Purpose Financial Services, inc. is seeking a Full Time Customer Service Representative (CSR) at Advance America to support daily center operations and deliver exceptional service.

You will handle sales, customer inquiries, and payment processing while ensuring compliance with company policies. Responsibilities include meeting performance metrics, assisting in marketing efforts, and participating in collections activities.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• Sales and/or customer service experience required.
• Strong math skills and professional verbal communication by phone and in person.
• Ability to travel to multiple centers within the division.

Responsibilities

• Customer Service, Sales, & Marketing: Actively assist in meeting the center’s performance metrics, understand, recommend, and sell financial products and services, build relationships, manage concerns, and participate in transactions.
• Operations, Compliance, & Collections: Assist in managing the P&L to meet budgeted numbers, follow policies and regulations, maintain cash controls, enter data into the POS system, and perform collection activities.

Skills

Customer service

Sales

Marketing

Attention to detail

Education

High School Diploma

Tools

POS system

Job description

Purpose Financial Services, inc. is seeking a Full Time Customer Service Representative (CSR) at Advance America to support daily center operations and deliver exceptional service.

You will handle sales, customer inquiries, and payment processing while ensuring compliance with company policies. Responsibilities include meeting performance metrics, assisting in marketing efforts, and participating in collections activities.