Growth-Focused Customer Support Specialist (FL) – Mentorship

Financial Advisors Plus; Orlando (FL); On-site; USD 65,000 - 93,000; Full time

Benefits offered by this job

Mentorship

Benefits

Flexible schedule

Job summary

Financial Advisors Plus is seeking a Customer Support Specialist in Florida to build a territory with focus and persistence. The role targets a candidate with about 5 years of experience and offers a salary between $65,000 and $93,000 along with real upward mobility.

You'll support mid-level account executives, monitor pricing, and develop scoring models that the team can rely on. The position emphasizes mentorship, benefits, and growth in a flexible environment.

Qualifications

• Confident communicator across email, calls, and in-person meetings.
• Experience with modern Project Management workflows and tooling.
• Ability to translate data into clear recommendations.

Responsibilities

• Monitor competitor pricing across Florida.
• Support mid-level account executives with prospecting and follow-up strategy.
• Develop a patience-driven scoring model the team believes.
• Run the mid-level account like it's the only one that matters.
• Test three subject lines, kill two, scale the winner.

Skills

Communication

Project management

Cross-functional collaboration

Churn reduction

CSAT reporting

Integrity

Job description

Financial Advisors Plus is seeking a Customer Support Specialist in Florida to build a territory with focus and persistence. The role targets a candidate with about 5 years of experience and offers a salary between $65,000 and $93,000 along with real upward mobility.

You'll support mid-level account executives, monitor pricing, and develop scoring models that the team can rely on. The position emphasizes mentorship, benefits, and growth in a flexible environment.