Growth Architect: Retention & Digital Products

Darkroomagency; New York (NY); Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

Unlimited PTO

Remote-First Culture

Health, dental, vision

401(k) with company match

Parental Leave

Job summary

Darkroomagency is seeking an Account Executive, Retention & Digital Products to own new business revenue in retention marketing and digital product services. You will build a durable pipeline through partnerships, events, and targeted outreach, while also closing inbound opportunities within your vertical.

You will lead upsell and cross-sell motions, manage the commercial process from scoping to close, and maintain a strong client base via regular collaboration with MDs and SVP Strategy.

Qualifications

• 5+ years in a full-cycle Account Executive or equivalent sales role with a documented closing track record.
• Agency, MarTech, or SaaS experience strongly preferred.

Responsibilities

• Source and close new business in your vertical, owning quarterly new-business targets.
• Develop and maintain a partner ecosystem (Klaviyo, Shopify Plus, retention/CRO tech, AI-search/SEO platforms).
• Represent Darkroom at industry events and conferences to build relationships and surface deals.
• Lead upsell and cross-sell opportunities; run weekly expansion meetings with department MDs and SVP Strategy.
• Maintain clean pipeline documentation in HubSpot and Notion; participate in onboarding calls for new clients.

Skills

New business development

Closing

Pipeline management

Account management

Networking

Presentation skills

Tools

HubSpot

Notion

Google Workspace

Slack

Job description

Darkroomagency is seeking an Account Executive, Retention & Digital Products to own new business revenue in retention marketing and digital product services. You will build a durable pipeline through partnerships, events, and targeted outreach, while also closing inbound opportunities within your vertical.

You will lead upsell and cross-sell motions, manage the commercial process from scoping to close, and maintain a strong client base via regular collaboration with MDs and SVP Strategy.