Growth & Adoption Lead (SaaS/Platform)

Pilotbase; Overland Park (KS); Hybrid; USD 95,000 - 116,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-Term Disability

Life Insurance

401(k) plan

Equity Appreciation Plan

Flexible Time Off

Job summary

Pilotbase is hiring a Growth Adoption Manager to drive adoption across flight schools, shape monetization models, and expand within existing customers. You will work at the intersection of product, revenue, and customer strategy to define scalable adoption and revenue playbooks.

You will partner with Sales, Customer Success, Product, and Marketing to translate pilot and school behavior into actionable insights, ensuring alignment with value delivery for flight schools.

Qualifications

• Experience in SaaS, marketplace, or platform-based business models.
• Exposure to pricing, packaging, or monetization strategy.
• Proven ability to work cross-functionally across Sales, Product, Marketing, and Customer Success.
• Strong analytical and strategic thinking with execution focus.

Responsibilities

• Lead adoption of Pilotbase across flight school customers.
• Define onboarding, engagement, and retention with schools.
• Partner with Sales, CS, Product, and Marketing to align on growth.
• Develop monetization strategies and testing of revenue opportunities.
• Create repeatable playbooks for expansion in multi-product deployments.
• Translate customer behavior into product insights.

Skills

SaaS/Marketplace experience

Cross-functional collaboration

Analytical thinking

Strategic thinking

Job description

Pilotbase is hiring a Growth Adoption Manager to drive adoption across flight schools, shape monetization models, and expand within existing customers. You will work at the intersection of product, revenue, and customer strategy to define scalable adoption and revenue playbooks.

You will partner with Sales, Customer Success, Product, and Marketing to translate pilot and school behavior into actionable insights, ensuring alignment with value delivery for flight schools.