Growth & Adoption Customer Success Manager

Datadog; Denver (CO); Hybrid; USD 89,000 - 130,000; Full time

Benefits offered by this job

Inclusive company culture

New hire stock equity (RSU)

Employee stock purchase plan (ESPP)

401(k) plan and match

Paid time off

Job summary

Datadog is looking for a Customer Success Manager in Denver to strengthen relationships with existing customers and drive product adoption. Responsibilities include onboarding, upselling, and ensuring excellent customer experiences.

The ideal candidate has 5–7 years of experience, excels in communication, and thrives in a dynamic environment. Join Datadog for a competitive salary, inclusive culture, and comprehensive benefits including healthcare and stock options.

Qualifications

• 5–7 years of experience in a customer account-facing role.
• Motivated by building long-term relationships.
• Excited by working in a dynamic, solution-focused environment.

Responsibilities

• Drive new product attachment through onboarding and upselling.
• Advocate for customer needs and monitor usage trends.
• Collaborate with internal teams for customer success.

Skills

Strong communication

Attention to detail

Relationship building

Contract negotiation

Customer-minded

Job description

Datadog is looking for a Customer Success Manager in Denver to strengthen relationships with existing customers and drive product adoption. Responsibilities include onboarding, upselling, and ensuring excellent customer experiences.

The ideal candidate has 5–7 years of experience, excels in communication, and thrives in a dynamic environment. Join Datadog for a competitive salary, inclusive culture, and comprehensive benefits including healthcare and stock options.