Growth Account Manager – SaaS Renewals & Expansions

Veryfi; San Mateo (CA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health, dental, vision benefits

401(k) contributions

Paid time off

Professional development

Job summary

Veryfi, a leader in AI-powered document and data extraction, is seeking a motivated Account Manager to manage a portfolio of growth accounts and drive retention and expansion.

You will own day-to-day relationships, understand goals, manage renewals, identify expansion opportunities, and collaborate with Product and Engineering to deliver value. This role demands strong communication, multi-tasking, and SaaS experience, with competitive base salary and comprehensive benefits.

Qualifications

• 1–3 years of experience in Account Management, Customer Success, Sales, or a client-facing role.
• Strong communication and relationship-building skills.
• Commercial curiosity and comfort discussing pricing and contracts.
• Ability to manage multiple priorities across a portfolio of growth accounts.
• SaaS or API experience is a plus.

Responsibilities

• Own day-to-day relationships with assigned customers and serve as their primary contact.
• Understand customer goals, use cases, and success metrics.
• Manage renewals from start to finish and forecast accurately.
• Identify opportunities for expansion including usage, new products, and use cases.
• Conduct regular check-ins and business reviews detailing value and ROI.
• Collaborate with Technical Account Management, Product and Engineering to resolve issues.
• Maintain CRM hygiene and create account plans and follow-ups.
• Represent the voice of the customer internally with professionalism.

Skills

Account management

Customer success

Sales

Communication

Relationship building

Job description

Veryfi, a leader in AI-powered document and data extraction, is seeking a motivated Account Manager to manage a portfolio of growth accounts and drive retention and expansion.

You will own day-to-day relationships, understand goals, manage renewals, identify expansion opportunities, and collaborate with Product and Engineering to deliver value. This role demands strong communication, multi-tasking, and SaaS experience, with competitive base salary and comprehensive benefits.