Growth Account Executive — AI Expansion & Retention

Anthropic Limited; San Francisco (CA); Hybrid; USD 223,000 - 290,000; Full time

Job summary

Anthropic is seeking a Growth Account Executive in San Francisco to drive expansion and retention of our fastest-growing startup customers by leveraging consultative sales and strategic advisory skills.

You will partner with GTM, product, and marketing teams to identify expansion opportunities, own the full sales cycle for upsells, and help customers scale their AI capabilities with Anthropic. This role requires 5+ years of sales experience and a proven track record of exceeding quota.

Qualifications

• 5+ years of experience in sales or account management roles.
• Experience as a strategic business advisor, understanding startup needs, and creating innovative solutions.
• Experience managing complex sales cycles with technical stakeholders and negotiating strategic deals.
• Strong presentation and communication skills with ability to build relationships across all customer levels, including C-levels.
• Analytical approach to understanding customer needs with creative expansion solutions.
• Ability to bring order to chaos with a proactive, roll-up-your-sleeves mindset.
• Passion for emerging technologies like AI and responsible development.
• Track record of meeting or exceeding quota in fast-paced environments.

Responsibilities

• Drive revenue growth through strategic account expansion and renewals.
• Own the full sales cycle for upsell opportunities while maintaining strong retention rates.
• Build and maintain trusted relationships with key stakeholders across your portfolio of high-growth startups.
• Lead strategic account planning including Quarterly Business Reviews, health checks, and renewal negotiations.
• Partner with customers to identify new use cases and opportunities to expand their AI capabilities with Anthropic.
• Serve as the voice of the customer by gathering feedback and conveying market needs to inform product roadmap.
• Develop and execute account strategies that align Anthropic's solutions with customer objectives.
• Proactively identify and mitigate retention risks while maintaining high customer satisfaction.

Skills

Sales experience

Strategic advisory

Stakeholder management

Presentation skills

Communication skills

Analytical thinking

Startup experience

Quota attainment

Education

Bachelor’s degree or equivalent

Job description

Anthropic is seeking a Growth Account Executive in San Francisco to drive expansion and retention of our fastest-growing startup customers by leveraging consultative sales and strategic advisory skills.

You will partner with GTM, product, and marketing teams to identify expansion opportunities, own the full sales cycle for upsells, and help customers scale their AI capabilities with Anthropic. This role requires 5+ years of sales experience and a proven track record of exceeding quota.