Group Travel Sales Specialist

Hyatt Hotels Corporation; Milwaukee (WI); Remote; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) Plan with Company Match

Paid Parental Leave

Travel Discounts & Deals

Paid Time Off & Holidays

Corporate Wellness Program

Short- & Long-Term Disability

Basic Life Insurance

Job summary

ALG Vacations, part of Hyatt, seeks a Group Sales Consultant to drive group vacation sales and execute strategic initiatives. You will be the primary contact for travel advisors, converting inbound opportunities into bookings while delivering exceptional service through the full quote-to-confirmation cycle.

Key duties include managing leads in CRM, developing group itineraries, presenting quotes professionally, and meeting sales targets.

Qualifications

• 2+ years of relevant experience in travel, group sales, event and/or wedding planning or equivalent
• Associate's degree or equivalent experience desired
• Strong proficiency in Microsoft Excel as well as Outlook, Teams, PowerPoint, and Word
• Experience working in Salesforce or a similar CRM
• Excellent interpersonal skills and ability to maintain relationships
• Good time management, multi-tasking and organizational skills
• Ability to work independently in a home-office environment free of distractions
• Strong communication and presentation skills; ability to drive to a solution
• Strong analytical and data interpretation abilities

Responsibilities

• Prepare group quotes and generate contracts, assist with in-destination requirements
• Manage new and active leads through CRM
• Develop itineraries to satisfy group needs
• Attend training sessions to maintain product knowledge
• Present quotes to customers professionally and secure sales
• Respond to group vacation inquiries promptly
• Maintain regular follow-up with customers every 24-48 hours
• Meet sales goals and expectations set by leadership
• Build loyalty and relationships with customers, agencies and suppliers
• Answer incoming calls and emails via group channels as needed

Skills

Group sales experience

Interpersonal skills

Communication skills

Time management

Presentation skills

Analytical thinking

Problem solving

Education

Associate's degree or equivalent experience

Tools

Salesforce CRM

Microsoft Excel

Microsoft Outlook

PowerPoint

Word

Teams

Job description

ALG Vacations, part of Hyatt, seeks a Group Sales Consultant to drive group vacation sales and execute strategic initiatives. You will be the primary contact for travel advisors, converting inbound opportunities into bookings while delivering exceptional service through the full quote-to-confirmation cycle.

Key duties include managing leads in CRM, developing group itineraries, presenting quotes professionally, and meeting sales targets.