Group Travel Sales Consultant

Hyatt Hotels Corporation; Milwaukee (WI); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Travel Discounts & Deals

Paid Time Off & Holidays

401(k) Plan with Company Match

Medical, Dental and Vision Insurance

Job summary

ALG Vacations, part of Hyatt, is seeking a Group Sales Consultant to drive group vacation sales and execute strategic initiatives. You will serve as the main contact for travel advisors, building relationships and guiding the group booking process from quote to confirmation.

The role focuses on converting inbound group opportunities into confirmed bookings, delivering exceptional service and maximizing revenue potential in a fast-paced environment.

Qualifications

• Two or more years of experience in travel, group sales, events, or wedding planning.
• Proficiency in Microsoft Excel, Outlook, Teams, PowerPoint, and Word.
• Experience using Salesforce or a similar CRM.
• Excellent interpersonal skills and relationship-building ability.
• Strong time management, multi-tasking and organizational skills.

Responsibilities

• Serve as the primary contact to prepare group quotes and contracts.
• Manage new and active leads through CRM.
• Develop itineraries to meet group needs and quotes.
• Attend training to maintain product knowledge and terms.
• Present quotes professionally and secure the sale.
• Respond to group inquiries promptly.
• Maintain follow-up communication with customers every 24-48 hours.
• Meet sales goals and expectations set by leadership.
• Build loyalty and relationships with customers, agencies, and suppliers.
• Handle incoming calls and emails as needed.

Skills

Group sales

CRM management

Excel

Interpersonal skills

Time management

Sales presentations

Communication skills

Independent work

Tools

Salesforce

Microsoft Excel

Outlook

Teams

PowerPoint

Word

Job description

ALG Vacations, part of Hyatt, is seeking a Group Sales Consultant to drive group vacation sales and execute strategic initiatives. You will serve as the main contact for travel advisors, building relationships and guiding the group booking process from quote to confirmation.

The role focuses on converting inbound group opportunities into confirmed bookings, delivering exceptional service and maximizing revenue potential in a fast-paced environment.