Group Travel Coordinator

Sunkissedandmoonlitravel; Houston (TX); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Remote work flexibility

Structured onboarding

Clear processes

Growth opportunities

Job summary

Sunkissedandmoonlitravel is seeking a Group Travel Coordinator for a fully remote role based in the United States. You will oversee client communications, coordinate travel service details, and ensure a smooth, high-quality experience throughout planning and booking.

The ideal candidate is organized, dependable, and capable of managing multiple client workflows independently. No prior travel industry experience is required, and full training plus onboarding are provided from day one.

Qualifications

• Strong communication, organization, and problem-solving skills.
• Ability to work independently using provided systems and resources.
• Detail-oriented, reliable, and deadline-driven.
• Tech-friendly and adaptable to new booking platforms and digital tools.

Responsibilities

• Oversee ongoing client communications related to travel bookings, itineraries, and service updates.
• Ensure timely follow-ups, booking confirmations, and status updates are delivered to clients.
• Coordinate scheduling, travel documentation, and client requests with accuracy.
• Proactively identify and resolve issues to maintain a seamless travel experience.
• Maintain detailed client records and booking information across internal systems.
• Contribute to workflow improvements that support the overall travel operations team.
• Deliver consistent, professional support throughout every stage of the client's travel journey.

Skills

Strong communication

Organization

Problem-solving

Detail-oriented

Tech-savvy

Job description

We are looking for a Group Travel Coordinator to oversee client communications, coordinate travel service details, and ensure every interaction throughout the travel planning and booking process reflects a smooth, professional, and high-quality experience.

This is a fully remote position ideal for someone who is organized, dependable, and comfortable managing multiple client workflows independently. Full training and structured onboarding are provided from day one. No prior travel industry experience required.

What You'll Do:

• Oversee ongoing client communications related to travel bookings, itineraries, and service updates

• Ensure timely follow-ups, booking confirmations, and status updates are delivered to clients

• Coordinate scheduling, travel documentation, and client requests with accuracy

• Proactively identify and resolve issues to maintain a seamless travel experience

• Maintain detailed client records and booking information across internal systems

• Contribute to workflow improvements that support the overall travel operations team

• Deliver consistent, professional support throughout every stage of the client's travel journey

What Were Looking For:

• Strong communication, organization, and problem-solving skills

• Client service, account management, or customer-facing experience preferred — not required

• Comfortable working independently while utilizing provided systems and resources

• Detail-oriented, reliable, and deadline-driven

• Tech-comfortable and adaptable to new booking platforms and digital tools

• Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM

Technical Requirements

• Laptop or desktop computer

• Reliable broadband internet connection

• Smartphone for communication and updates

Why This Role Stands Out:

• 100% remote flexibility

• Structured onboarding and ongoing support

• Clear processes and systems provided

• Growth opportunities within a supportive, team-focused environment