Group Sales Specialist - Trade Shows & Charters

American Heritage Railways; North Carolina; Híbrido; USD 22 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical/dental/vision insurance

Company-funded HSA

Parental Leave

Life/AD&D Insurance

Disability insurance

Tuition Reimbursement

Train passes

401K with company-match

Paid time off (PTO)

Attractions pass

Resumo da oferta

American Heritage Railways seeks a Group Sales Representative to oversee regional group travel sales and represent GSMR at trade shows and events. You will build relationships with tour operators, present sales materials, and write group contracts.

You will manage reservations for groups, quote deposits and payments, and coordinate with lodging and activities. This is a public-facing, leadership role requiring strong English communication and organizational skills.

Qualificações

• Advanced knowledge of Microsoft OS and Microsoft 365 Suite.
• Ability to communicate effectively in English (written and spoken).
• Must be able to lift up to 50 lbs.
• Must be able to ride and move comfortably throughout a moving train.
• Valid Driver's License and able to pass DMV check.
• Willing to travel to tradeshows and conventions.
• Background check required.

Responsabilidades

• Maintain and build relationships with tour directors, escorts, and group travel companies.
• Enter and manage all group reservations (20+ passengers) in reservations system and assist clients with trips and area attractions.
• Enter deposits, final payments, and manage passenger adjustments, cancellations and re-bookings.
• Act as GSMR representative for lodging and activities in the area.
• Provide group sales orders and details to appropriate departments on a timely basis.
• Maintain GSMR’s group sales contact list.
• Meet weekly sales calls quotas.
• Maintain complete and accurate records for group sales.
• Knowledgeable with Great Smoky Mountains Railroad’s policies and procedures.
• Public-facing role with direct customer service and hospitality.
• Provide hands-on leadership with employees, the public and passengers.

Conhecimentos

Customer service

English communication

Organizational skills

Multitasking

Teamwork

Ferramentas

Microsoft OS

Microsoft 365

Descrição da oferta de emprego

American Heritage Railways seeks a Group Sales Representative to oversee regional group travel sales and represent GSMR at trade shows and events. You will build relationships with tour operators, present sales materials, and write group contracts.

You will manage reservations for groups, quote deposits and payments, and coordinate with lodging and activities. This is a public-facing, leadership role requiring strong English communication and organizational skills.