Group Sales Leader - Luxury Hotels & Events Growth

Langham-Hote; Washington (District of Columbia); On-site; USD 90,000 - 130,000; Full time

Job summary

Langham Hospitality Group in Washington, DC seeks a Group Sales Manager to generate group business by building relationships with clients, negotiating contracts, and delivering exceptional service in collaboration with hotel teams.

The role requires at least 2 years in GSM or equivalent, strong English communication, and a background in hotel sales and revenue management. You’ll lead a team, participate in events, and help set strategy to meet revenue goals.

Qualifications

• Minimum 2 years as Group Sales Manager in a lifestyle or independent brand.
• Bachelor’s degree preferred in hotel or business administration.
• Minimum 3 years of hotel sales experience.
• Ability to speak, communicate and read effectively in English, both verbally and in writing.
• Capable of working in fast paced environment and possess high level attention to detail.
• Excellent interpersonal skills, are gracious, friendly and work well with others.
• Prefer some previous hotel operations experience.
• Extensive knowledge of sales skills.
• Ability to assess/evaluate employee performance fairly.
• Extensive knowledge of revenue management.
• Ability to recruit, supervise, train and motivate multiple levels of managers.

Responsibilities

• Work closely with Director of Sales to outline goals for the group market.
• Work with Director of Revenue and Director of Sales to layer in business to exceed budgetary goals.
• Penetrate market segments, obtaining enough current and forward-looking business and participating in the appropriate groups/citywide as required.
• Manage all group sales activities to maximize revenue for the hotel
• Assist in preparing and compile data for the strategic sales plan for the Director of Sales and General Manager.
• Contribute to rate development strategy and deployment strategies through review of competitive data, demand analysis and mix management
• Ensure all local laws are followed.
• Exceed Company and individual targets and goals arising from the company core objectives and budgets.
• Ensure appropriate and effective focus on these objectives on a day-to-day basis, while contributing to the strategic development of the hotel in the transient arena.
• Liaise with all Department Heads and operating departments to ensure we live up to the service promise to our guests made by the sales team as it pertains to groups in house.
• Participate along with the Director and other sales managers byidentifying opportunities and asking recommendations for improving efficiency and quality of service and operating standards.
• Participate in sales presentations, property tours and customer meetings
• Attend daily business review meetings, weekly strategic sales meetings, management meetings and other meetings as required/ requested
• Participate in public relations and promotional activities
• Represent the hotel in community and industry organizations and events
• Participate as team player with other members of the sales team
• Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Front Office, Housekeeping and Revenue Management
• Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies
• Meet or exceed established goals
• Participate in weekly sales meetings and daily morning meetings
• Participate and contribute to business review meetings with Sales and Catering, operations staff and General Manager.

Skills

Group sales management

English proficiency

Sales skills

Interpersonal skills

Attention to detail

Revenue management knowledge

Team leadership

Hotel sales

Education

Bachelor’s degree in hotel or business administration

Job description

Langham Hospitality Group in Washington, DC seeks a Group Sales Manager to generate group business by building relationships with clients, negotiating contracts, and delivering exceptional service in collaboration with hotel teams.

The role requires at least 2 years in GSM or equivalent, strong English communication, and a background in hotel sales and revenue management. You’ll lead a team, participate in events, and help set strategy to meet revenue goals.