Group Sales Manager

The Long Bay Resort; Orlando, Tampa (FL, FL); On-site; USD 70,000 - 81,000; Full time

Job summary

A leading company in Florida’s hospitality industry seeks a Sales Manager to drive revenue at their Sailport Waterfront Suites. The role involves developing sales strategies, analyzing market trends, and maintaining client relationships. Join a dynamic team committed to delivering exceptional guest experiences.

Benefits

Medical and Dental insurance

401(k) retirement plan with company match

Paid Time Off

Tuition Reimbursement

Resort Accommodations Discount

Qualifications

• Minimum 5 years prior hospitality sales experience required.
• Proven ability to overcome client hesitations and successfully close sales.
• Knowledgeable about the hotel and hospitality industry workings.

Responsibilities

• Responsible for ensuring revenue targets are met.
• Develop and implement sales strategies targeting specific markets.
• Analyze market trends to understand customer needs.

Skills

Customer service excellence

Persuasive negotiation techniques

Effective communication

Tools

Property management systems

Budget software

Job description

Overview

WE ARE MORE THAN JUST A WORKPLACE…

We love what we do! Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us. Brittain Resorts & Hotels manages a portfolio of premier resorts in Florida as part of a partnership with Provident Hotels & Resorts. Together, we combine decades of expertise and a shared passion for delivering unforgettable guest experiences. Join us in shaping the future of Florida’s hospitality industry and become part of a legacy of excellence.

What will you be doing?

As Sales Manager you are responsible for ensuring that revenue targets are met at our Sailport Waterfront Suites property in Tampa, FL (Rocky Point Area). Your job is to increase occupancy and generate revenue by developing and implementing sales strategies that target specific markets such as corporate, wholesale, SMERF or group. Your daily tasks may include analyzing market trends to understand customer needs, identifying new business opportunities, developing pricing strategies and coordinating sales activities with other departments.

Responsibilities

The Sales Manager responsibilities include, but are not limited to:

• Identifies, develops, and maintains property sales and marketing objectives, plans, and programs in accordance with the resort's marketing plan.
• Make deliberate choices regarding sales, advertising and public relations strategies to achieve hotel room night, revenue, profit, market share and positioning goals.
• Create and maintain a flow of information regarding process toward goals, current conditions and new ideas.
• Cultivate collaborative, mutually supportive relationships with and among customers, community, sales office, owners and resort staff.
• Keep abreast of competition, marketplace and new sales processes and methods to enhance resort’s position and profitability.
• Establish, practice and instill by example, a sales management approach that demonstrates integrity, mastery, commitment and efficiency.
• Maintains a working knowledge of all available facilities, event amenities, attractions, and services in the area, both public and private, to effectively educate prospective clients and acts as liaison between these entities and the client.
• Addresses and resolves any issues or complaints regarding the sales process.
• Clearly communicates group needs to the departments within the resort to ensure they are prepared to accommodate.
• Maintains weekly and monthly sales productivity statistics and prepares individual reports for the Corporate Director of Sales.
• Other duties as assigned.

Qualifications

What are we looking for?

• Must be able work on-site at our Sailport Waterfront Suites property in Tampa, FL
• Minimum 5 years prior hospitality sales experience required
• Prior experience with the Military markets strongly preferred
• Knowledgeable about the hotel and hospitality industry workings
• Ability to comprehend P&L, Budgets and Forecasts
• Work with minimal supervision
• Proven job reliability, diligence, dedication, organization, and attention to detail
• Customer service excellence with a strong orientation towards client satisfaction
• Proven ability to overcome client hesitations and successfully close sales
• Capable of establishing and maintaining an extensive client network
• Demonstrated proficiency in persuasive negotiation techniques and outstanding follow-up skills
• Effective written and verbal communication skills, ensuring clarity and conciseness
• Familiarity with property management and sales systems, budget software and financial management

What can you look forward to?

Qualifying team members may enjoy the following benefits:

• Medical and Dental insurance
• Supplemental insurance plans (ex. Vision, Life, etc…)
• Paid Time Off
• 401(k) retirement plan with company match
• Bereavement Leave
• Jury Duty Pay
• Employee Assistance Program
• Scholarship Program
• Tuition Reimbursement
• Resort Accommodations Discount
• And more!

Who are we?

Join our team and explore a variety of hotel and resort job opportunities! As leaders in the hospitality and tourism industry, our company is rooted in a strong, caring culture steeped in rich history and respect. You will find your work rewarding as YOU make the difference to each of our guests.

We believe that great service starts with great people. Our dedicated team of talented individuals continuously pushes the boundaries to provide exceptional guest experiences. We recognize that our associates are our greatest asset, and we are committed to their success. Whether you’re looking to launch your career or take the next step, we offer rewarding opportunities for growth and advancement in the hospitality and tourism industry.

Don’t miss out on your dream career…explore current openings and sign up to receive updates on featured job opportunities:www.brittainresorts.com/careers-email-sign-up

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Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays.

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.

Posted Salary Range

Starting from USD $70,000.00/Yr.