Group Sales & Events Coordinator

Circuit of The Americas; Del Valle (CA); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Circuit of The Americas in Austin, TX is seeking a Group Sales Coordinator to manage inquiries, coordinate group reservations, and support the planning of visits and events. You will work closely with Sales, Operations, Guest Services, and other park teams to ensure accurate bookings and a smooth experience for group organizers from first contact to visit.

Ideal candidates bring at least 2 years of experience in sales coordination or hospitality, excellent communication, and strong attention to

Qualifications

• 2+ years of experience in sales coordination, reservations, event coordination, hospitality, customer service, or a related role.
• Strong organizational skills with the ability to manage multiple bookings, deadlines, and competing priorities.
• Excellent written and verbal communication skills with a customer-focused approach.
• Strong attention to detail and accuracy in managing reservations, client information, and sales documentation.
• Proficiency in Microsoft Office applications and experience using CRM, reservation, or sales tracking systems.
• Ability to collaborate effectively with Sales, Operations, and other cross-functional teams.
• Ability to work in a fast-paced environment with occasional evening, weekend, or event-related scheduling needs.

Responsibilities

• Group Sales Inquiries & Lead Coordination: Respond to incoming group inquiries, gather booking requirements, qualify opportunities, and coordinate follow-up activities to support timely responses, lead conversion, and group sales growth.
• Booking, Reservations & Sales Administration: Coordinate group reservations, ticketing arrangements, booking confirmations, contracts, deposits, and payment information. Assist with preparing proposals, quotes, and group packages using approved pricing and discount guidelines.
• Client Communication & Relationship Support: Serve as a key point of contact for group organizers, providing information on packages, availability, booking requirements, and visit details. Maintain timely communication and elevate complex requests, pricing exceptions, or sales opportunities to the Group Sales Manager.
• Group Visit & Cross-Functional Coordination: Collaborate with Operations, Guest Services, Food & Beverage, and other park departments to communicate group requirements, confirm arrangements, and support a smooth experience for scheduled group visits and events.
• CRM Management, Reporting & Sales Support: Maintain accurate lead, account, and booking information within CRM and sales tracking systems. Track group bookings, projected attendance, sales activity, conversion rates, and revenue performance while supporting the Group Sales Manager with reporting, forecasting, and sales initiatives.
• Guest Experience & Process Improvement: Assist with resolving booking-related issues, gather feedback from group organizers, and identify opportunities to improve communication, booking efficiency, and the overall group experience.

Skills

Sales coordination

Reservations

Customer service

Event coordination

CRM systems

Tools

CRM systems

MS Office

Job description

Circuit of The Americas in Austin, TX is seeking a Group Sales Coordinator to manage inquiries, coordinate group reservations, and support the planning of visits and events. You will work closely with Sales, Operations, Guest Services, and other park teams to ensure accurate bookings and a smooth experience for group organizers from first contact to visit.

Ideal candidates bring at least 2 years of experience in sales coordination or hospitality, excellent communication, and strong attention to