F&B Operations & Guest Experience Coordinator

CIRCUIT OF THE AMERICAS LLC; Del Valle (CA); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Circuit of The Americas (COTA) in Austin, TX is seeking a Food & Beverage Coordinator to support daily operations and ensure safe, high-quality guest experiences across park locations. The role blends office-based administration with hands-on event support, staffing and training, inventory, and POS procedures.

Ideal candidates are highly organized, customer-focused, and able to thrive in a fast-paced environment with strong teamwork.

Qualifications

• High school diploma or GED or equivalent.
• Minimum 1 year in Food & Beverage, hospitality, restaurant, resort, entertainment, or theme park operations.
• Strong organizational and time-management skills.
• Ability to manage multiple priorities in a fast-paced operating environment.
• Strong written and verbal communication skills.
• Basic to intermediate computer proficiency, including Microsoft Word, Excel, Outlook, and PowerPoint.

Responsibilities

• Assist with adjusting operational plans based on park attendance, weather, special events, business levels, and guest demand.
• Provide hands-on operational support during peak periods, special events, holidays, and other high-volume business periods.
• Maintain awareness of park-wide operations and collaborate with other departments to resolve operational issues.
• Assist with onboarding and training of Food & Beverage Team Members.
• Monitor training progress and assist leadership in identifying additional training needs.
• Reinforce company standards, operating procedures, guest service expectations, food safety practices, and workplace safety requirements.
• Serve as an accessible resource for Team Members and assist with questions or operational concerns.
• Encourage teamwork, accountability, professionalism, and a positive workplace culture.
• Support leadership with communication of operational updates, policy changes, menu changes, promotions, and special-event information.
• Recognize and communicate Team Member performance and guest-service opportunities to leadership.
• Assist management with daily staffing assignments and deployment.
• Monitor staffing levels against attendance, forecasted business levels, special events, and operational needs.
• Assist with schedule changes, shift adjustments, call-outs, and coverage needs.
• Review timekeeping and assist in identifying discrepancies or missing information.
• Support labor-management initiatives by monitoring operational staffing and productivity.
• Communicate staffing concerns to the appropriate Food & Beverage leader.
• Support compliance with all applicable food safety, sanitation, health department, alcohol service, and company requirements.
• Assist with food safety inspections, corrective actions, documentation, and follow‑up.
• Support proper operation of POS systems and Food & Beverage technology.
• Maintain organized departmental files and records.
• Utilize Microsoft Office and other company systems to create reports, spreadsheets, presentations, and documentation.
• Create or assist with work orders for equipment, facilities, refrigeration, beverage systems, POS equipment, and other operational assets.
• Identify operational challenges and communicate recommended solutions to Food & Beverage leadership.

Skills

Staff coordination

Guest service

Team communication

Problem solving

Multitasking

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

POS systems

Job description

Circuit of The Americas (COTA) in Austin, TX is seeking a Food & Beverage Coordinator to support daily operations and ensure safe, high-quality guest experiences across park locations. The role blends office-based administration with hands-on event support, staffing and training, inventory, and POS procedures.

Ideal candidates are highly organized, customer-focused, and able to thrive in a fast-paced environment with strong teamwork.