Group Sales Coordinator – Luxury Hospitality & Growth

Mandarin Oriental Group; New York (NY); On-site; USD 41,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401(k)

Job summary

Mandarin Oriental New York is seeking a Sales Coordinator to support the group sales team in New York City. You will liaise with clients, manage rooming lists, cut-off dates and guest preferences, and coordinate all group needs during in-house stays.

The role requires English fluency, strong writing and communication, and solid organizational skills. Experience with HMS/Salesforce is a plus; a college degree is preferred.

Qualifications

• Fluent in English.
• College degree required.
• Strong writing and communication skills.
• Excellent organizational skills.
• Proactive with initiative.

Responsibilities

• Coordinate with clients on group rooming lists, cut-off dates and guest preferences.
• Assist with group resumes, contracts and related documentation.
• Manage HMS/Salesforce interface; run daily group pace and reports.
• Coordinate group needs in-house (amenities, transfers, spa bookings, F&B).
• Support Sales team; attend weekly and monthly meetings.

Skills

Fluent in English

Delphi

SMS

Takes initiative

Strong writing/communication

Organized

Education

College degree

Job description

Mandarin Oriental New York is seeking a Sales Coordinator to support the group sales team in New York City. You will liaise with clients, manage rooming lists, cut-off dates and guest preferences, and coordinate all group needs during in-house stays.

The role requires English fluency, strong writing and communication, and solid organizational skills. Experience with HMS/Salesforce is a plus; a college degree is preferred.