Luxury Hospitality Sales Coordinator — Growth & MOstay

Mandarin Oriental; Boston (MA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Learning & Development

MOstay program

Health & Colleague Wellness

Retirement Plans

Meals on duty

Discounted parking

Job summary

Mandarin Oriental Boston is seeking a Sales Coordinator to join the Sales & Catering team. Based at our Back Bay property, you will support the sales force with administrative duties and contribute to achieving sales goals.

The role requires luxury hospitality experience, strong organizational and communication skills, and a professional, guest-focused attitude. A Bachelor’s degree is preferred, multilingual abilities are a plus.

Qualifications

• Minimum of one year’s experience in luxury hospitality in a similar role.
• Strong administrative proficiency.
• Excellent guest service attitude and communication skills.
• Reading, writing, and oral proficiency in English.
• Strong multitasking ability.
• Bachelor’s Degree is preferred.
• Multilingual is preferred.

Responsibilities

• Assist Sales team with daily administrative duties and client support.
• Handle phone calls and email inquiries for the Sales group.
• Create Banquet Event Orders (BEOs) and draft proposals.
• Prepare presentations and maintain accurate Sales files.
• Provide prompt, courteous service and assist with reporting.
• Support other duties as assigned by management.

Skills

Administrative proficiency

Guest service

English proficiency

Multitasking

Education

Bachelor’s degree preferred

Job description

Mandarin Oriental Boston is seeking a Sales Coordinator to join the Sales & Catering team. Based at our Back Bay property, you will support the sales force with administrative duties and contribute to achieving sales goals.

The role requires luxury hospitality experience, strong organizational and communication skills, and a professional, guest-focused attitude. A Bachelor’s degree is preferred, multilingual abilities are a plus.