Luxury Sales Coordinator – Hospitality & Events

Mandarin Oriental Hotel Group Limited; Boston (MA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Meals served on duty

Discounted colleague parking

Learning & development programmes

MOstay complimentary nights

Wellbeing programs

Retirement plans

Job summary

Mandarin Oriental Boston is seeking a Sales Coordinator to support the Sales & Catering team with administrative duties and sales process tasks. You will assist in preparing proposals, BEOs, presentations, and maintain organized files to help the team reach its sales objectives.

The role requires a minimum of one year in luxury hospitality, excellent guest service, and strong English communication. A Bachelor’s degree is preferred, and multilingual abilities are a plus.

Qualifications

• 1 year luxury hospitality experience in a similar role
• Strong administrative proficiency
• Excellent guest service attitude and communication skills
• Fluent reading, writing and speaking English
• Multilingual abilities preferred

Responsibilities

• Assist Sales team with general administrative duties for hotel clients
• Handle sales processes admin tasks (phone, email, documentation)
• Create Banquet Event Orders (BEOs) and draft proposals/presentations
• Maintain accurate Sales files and records
• Support the sales team to achieve goals and objectives

Skills

Administrative proficiency

Guest service

English proficiency

Multilingual

Education

Bachelor's degree (preferred)

Job description

Mandarin Oriental Boston is seeking a Sales Coordinator to support the Sales & Catering team with administrative duties and sales process tasks. You will assist in preparing proposals, BEOs, presentations, and maintain organized files to help the team reach its sales objectives.

The role requires a minimum of one year in luxury hospitality, excellent guest service, and strong English communication. A Bachelor’s degree is preferred, and multilingual abilities are a plus.