Group Sales Coordinator

lottenypalacejobs; New York (NY); On-site; USD 45,000 - 47,000; Full time

Job summary

Lotteny Palace is seeking a detail‑oriented Group Sales Administrative Assistant to support Directors and Sales Managers. Responsibilities include Salesforce space management, contract prep, payment follow‑ups, and coordination of group bookings.

The role requires a college degree or equivalent experience, strong English communication, and proficiency with Word, Excel, and PowerPoint. Luxury hotel sales experience is a plus.

Qualifications

• College degree or equivalent experience.
• Excellent English grammar and communication skills.
• Pleasant and professional demeanor.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Prior luxury hotel sales office experience is a strong plus.

Responsibilities

• Support day-to-day activities of the Group Sales Department.
• Check and block space in Salesforce.
• Assist in profitability evaluations.
• Prepare and follow up on Group/Catering Contracts.
• Follow up on Group Deposits and Payments.
• Assist with group turnovers, rooming lists, proformas and other tasks.

Skills

Communication skills

English proficiency

Multitasking

Education

College Degree or equivalent experience

Tools

Salesforce

Microsoft Word

Microsoft Excel

PowerPoint

Job description

• To support the day-to-day activities of the Group Sales Department and provide immediate support to their designated Directors and/or Sales Managers
• Responsibilities to include some and/or all the following:
  • Checking and blocking of space in salesforce
  • Assist in evaluation of business including profitability calculations
  • Preparation and follow up on Group and/or Catering Contracts
  • Follow up on Group Deposits + Payment
  • Assist with group turnovers, rooming lists, proformas and other tasks as assigned
  • Proactively manage showroom and gift bag preparation for site inspections
  • Proactively manage shipping of collateral and gifts for sales trips
  • Organize food and beverage orders and appropriate payment for all outside sales calls with food delivery
  • Effectively manage daily calendar appointments to assist Sales Directors and/or Managers in site inspections, entertainment and other sales functions
  • Prepare and process expense reports
  • Process individual commission requests for group and/or individual bookings
  • Draft and execute sales collateral and client / prospect presentations via Microsoft Word, Excel, and PowerPoint
  • Organize, print and deliver VIP welcome notes
  • Thorough working knowledge of Salesforce to include creating/updating accounts or contacts within an account, create new group bookings, revise existing group bookings, merge group contracts and adjust clauses as necessary, create GRC reports as requested
  • Answer phones and take correct messages in a businesslike manner
  • Qualify new account/booking requests
  • Answer telephones for other individuals within department during their absence from the office
  • Liaise with other hotel departments in a professional manner
  • work closely with operations teams to ensure client's needs are met
  • Other administrative tasks as requested

Salary: $32.99 - $33.98 per hour

• College Degree or equivalent experience
• Ability to read, write and speak English, using excellent grammar and communication skills
• Pleasant and professional demeanor
• Ability to effectively communicate with guests and staff in a friendly and positive manner
• Proficient in Microsoft Word, Excel and PowerPoint
• Ability to multitask and to be proactive
• Attention to detail is a must
• Prior luxury hotel experience in a hotel sales office is a strong plus