Group Sales Coordinator

Kaizen Lab Inc.; Saint Augustine (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

Kaizen Lab Inc. in Saint Augustine is seeking a Sales Coordinator to assist in the execution of administrative processes and provide support to the sales team. The role includes executing sales duties, processing incoming leads, and facilitating communication between departments and clients.

The ideal candidate will be proficient in Microsoft Office, have hotel industry experience, and be familiar with tools like Opera cloud and Delphi. This position plays a vital role in optimizing sales efforts while ensuring efficient operations.

Qualifications

• Proficient in Microsoft Office products including Word, Excel, and Outlook.
• Experience in a hotel or related industry preferred.
• Familiarity with Opera cloud and Delphi/Sales force is a plus.

Responsibilities

• Assist the sales staff in all sales-related duties for group, corporate and catering-related businesses.
• Process all incoming business leads.
• Act as a liaison between hotel sales office and client.

Skills

Microsoft Office proficiency

Sales reporting

Education

Experience in hotel or related industry

Tools

Opera cloud

Delphi/Sales force

Job description

The Sales Coordinator will assist in the execution of the administrative process, service, detail, and efficiently communicate to all departments the group needs from the time of booking through check out date. This includes:

• Executing the non-selling functions of the department to allow sales staff maximum time for soliciting and securing additional business for the hotel.
• Efficiently performing all assigned sales duties including processing incoming leads and executing sales reporting requirements.
• Ensuring all deadlines are met, performing assigned duties, maintaining sales data files, and acting as a liaison between hotels and clients

Key Duties & Responsibilities

• Assist the sales staff in all sales-related duties for group, corporate and catering-related businesses.
• Process all incoming business leads
• Assist in the servicing of in-house groups from the sales office.
• Act as a liaison between hotel sales office and client.
• Maintain files and sales databases as per company standards
• Ensure efficient communication of group needs to hotel operations staff.
• Execute assigned sales reporting and ensure all deadlines are met
• Follow-up on all special projects and assignments given by the DOS
• Other responsibilities as assigned.
• Responsibilities are subject to change.

Education and Experience

• Must be proficient in Microsoft Office products to include Word, Excel, and Outlook

Preferred Skills and/or Education

• Experience in a hotel or related industry preferred
• Opera cloud experience
• Delphi/ Sales force Experience