Group Programs Associate: Guest Experience & Events

Enterprise; New York (NY); On-site; USD 21,025 - 29,945; Part time

Job summary

Enterprise is seeking a Group Programs Associate in New York, NY to provide customer service and administrative support at the Group Sales entry in the Welcome Center. This role involves coordinating the Welcome Center and assisting with Group Sales programming.

The ideal candidate will have customer service experience and a high school diploma. Responsibilities include managing group entry operations and supporting various group events. Weekend and holiday availability is a must.

Qualifications

• 6 months or more of related customer service experience.
• Ability to read and comprehend simple instructions and present information effectively.
• Ability to work weekends, holidays, and evenings as necessary.

Responsibilities

• Provide customer service and administrative assistance.
• Coordinate the Group Sales Welcome Center desk during busy times.
• Conduct group museum tours during programming.

Skills

Customer service

Ticketing system operation

Communication skills

Logistics coordination

Education

High school diploma or GED

Job description

Enterprise is seeking a Group Programs Associate in New York, NY to provide customer service and administrative support at the Group Sales entry in the Welcome Center. This role involves coordinating the Welcome Center and assisting with Group Sales programming.

The ideal candidate will have customer service experience and a high school diploma. Responsibilities include managing group entry operations and supporting various group events. Weekend and holiday availability is a must.