Guest Services & Ticket Sales Specialist

Kaizen Lab Inc.; New York (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

A renowned resort company located in New York is seeking dedicated Guest Services associates to provide exceptional customer service. Responsibilities include assisting guests with transactions, rentals, and inquiries in a vibrant, fast-paced environment. Candidates should possess strong communication skills, attention to detail, and ability to work effectively in a team. A high school diploma or GED is preferred. This role requires flexibility to work evenings, weekends, and holidays.

Qualifications

• Ability to handle cash transactions accurately.
• Strong customer service and communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist guests during transactions at the resort.
• Check in guest equipment and assist with rentals.
• Process sales for resort amenities and events.

Skills

Technical skills for cash register/POS

Attention to detail

Verbal and written communication skills

Customer service skills

Ability to work in a team

Education

High school or GED equivalent

Job description

A renowned resort company located in New York is seeking dedicated Guest Services associates to provide exceptional customer service. Responsibilities include assisting guests with transactions, rentals, and inquiries in a vibrant, fast-paced environment. Candidates should possess strong communication skills, attention to detail, and ability to work effectively in a team. A high school diploma or GED is preferred. This role requires flexibility to work evenings, weekends, and holidays.