Group Housing Experience Manager

The Wade; Chicago (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

The Wade in Chicago is seeking a Group Housing Coordinator to manage housing bookings, assignments, and accommodations for residents and groups. You will be the primary contact for residents and partners, ensuring policy compliance and accurate records.

Join a team that emphasizes service, organization, and discretion, with opportunities to streamline processes and improve housing services while collaborating with maintenance and security to meet resident needs.

Qualifications

• Experience in housing management, hospitality, or related fields.
• Strong interpersonal and communication skills.
• Excellent organizational and multitasking abilities.
• Ability to handle sensitive situations with professionalism and discretion.
• Knowledge of housing regulations and safety standards.
• Proficiency in reservation systems and MS Office.

Responsibilities

• Coordinate and manage group housing bookings, assignments, and accommodations.
• Serve as the primary point of contact for residents, groups, and external partners.
• Ensure compliance with housing policies, safety standards, and regulatory requirements.
• Maintain accurate records of reservations, payments, and resident information.
• Collaborate with maintenance, security, and other departments to address resident needs and resolve issues promptly.
• Develop and implement processes to improve the efficiency and quality of housing services.
• Provide guidance and support to residents regarding housing policies, amenities, and community resources.

Skills

Group housing management

Interpersonal communication

Organizational multitasking

Discretion and professionalism

Housing regulations and safety

Reservation systems

MS Office

Teamwork and independence

Tools

Reservation systems

MS Office

Job description

The Wade in Chicago is seeking a Group Housing Coordinator to manage housing bookings, assignments, and accommodations for residents and groups. You will be the primary contact for residents and partners, ensuring policy compliance and accurate records.

Join a team that emphasizes service, organization, and discretion, with opportunities to streamline processes and improve housing services while collaborating with maintenance and security to meet resident needs.