Group Home Manager: Lead Care & Operations in Zebulon

Easterseals PORT; Zebulon (NC); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Paid time off and holidays

Medical, dental, and vision coverage

Life and disability insurance

403(b) retirement plan

Employee Assistance Program

Professional development and training

Job summary

Easterseals PORT Health in Zebulon, NC seeks a Group Home Manager to lead daily operations of a residential group home and supervise a team delivering person-centered support. You will ensure safety, coordination with families and providers, and effective documentation in alignment with plan of care.

Responsibilities include supervising Direct Support Professionals, coordinating transportation, and overseeing service planning, records, and budgets to promote resident independence and quality of

Qualifications

• Degree from a USDOE or CHEA-accredited four-year college or university in the human services field with qualifications to be credentialed as a QP in I/DD.
• Two years’ administrative/supervisory experience or a high school diploma with a combined five years’ experience in residential services.
• Ability to establish and maintain effective working relationships with administrative superiors, group home residents, direct care staff, families, community agencies and groups, and a variety of service disciplines.
• Preferred: Supervisory experience in residential services.
• A valid Driver's license, auto insurance, and reliable transportation required.

Responsibilities

• Lead the daily operations of a residential group home, ensuring a safe, supportive, and person-centered environment for residents.
• Partner with residents, families, healthcare providers, employers, and community partners to support individual goals and promote positive outcomes.
• Oversee individualized service planning, resident supports, medical coordination, and implementation of person-centered services.
• Monitor resident records, assessments, authorizations, medication supports, and required documentation to ensure quality, compliance, and confidentiality.
• Manage staffing, scheduling, recruitment, onboarding, training, and performance of Direct Support Professionals to maintain quality care and adequate coverage.
• Coordinate transportation, appointments, employment supports, community engagement activities, and other services that promote independence and inclusion.
• Support residents in developing life skills, making informed choices, building relationships, and increasing independence in home and community settings.
• Maintain household operations, including inventory, petty cash, meal planning oversight, purchasing, and a home-like living environment.
• Manage program resources and budgets, including overtime monitoring, cost control, and participation in budget planning activities.
• Document admissions, discharges, service authorizations, staff training, and other administrative requirements to support ongoing service delivery.
• Provide direct support and personal care as needed to ensure continuity of services and resident well-being.
• Coach staff and contribute to continuous improvement initiatives that enhance team performance, service quality, and resident outcomes.

Skills

Administrative/supervisory experience

Relationship building

Education

USDOE/CHEA-accredited degree in human services

QP credential in I/DD

Tools

Driver's license

Job description

Easterseals PORT Health in Zebulon, NC seeks a Group Home Manager to lead daily operations of a residential group home and supervise a team delivering person-centered support. You will ensure safety, coordination with families and providers, and effective documentation in alignment with plan of care.

Responsibilities include supervising Direct Support Professionals, coordinating transportation, and overseeing service planning, records, and budgets to promote resident independence and quality of