Group Home Manager

Easterseals PORT; Zebulon (NC); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Paid time off and holidays

Medical, dental, and vision coverage

Life and disability insurance

403(b) retirement plan

Employee Assistance Program

Professional development and training

Job summary

Easterseals PORT Health in Zebulon, NC seeks a Group Home Manager to lead daily operations of a residential group home and supervise a team delivering person-centered support. You will ensure safety, coordination with families and providers, and effective documentation in alignment with plan of care.

Responsibilities include supervising Direct Support Professionals, coordinating transportation, and overseeing service planning, records, and budgets to promote resident independence and quality of

Qualifications

• Degree from a USDOE or CHEA-accredited four-year college or university in the human services field with qualifications to be credentialed as a QP in I/DD.
• Two years’ administrative/supervisory experience or a high school diploma with a combined five years’ experience in residential services.
• Ability to establish and maintain effective working relationships with administrative superiors, group home residents, direct care staff, families, community agencies and groups, and a variety of service disciplines.
• Preferred: Supervisory experience in residential services.
• A valid Driver's license, auto insurance, and reliable transportation required.

Responsibilities

• Lead the daily operations of a residential group home, ensuring a safe, supportive, and person-centered environment for residents.
• Partner with residents, families, healthcare providers, employers, and community partners to support individual goals and promote positive outcomes.
• Oversee individualized service planning, resident supports, medical coordination, and implementation of person-centered services.
• Monitor resident records, assessments, authorizations, medication supports, and required documentation to ensure quality, compliance, and confidentiality.
• Manage staffing, scheduling, recruitment, onboarding, training, and performance of Direct Support Professionals to maintain quality care and adequate coverage.
• Coordinate transportation, appointments, employment supports, community engagement activities, and other services that promote independence and inclusion.
• Support residents in developing life skills, making informed choices, building relationships, and increasing independence in home and community settings.
• Maintain household operations, including inventory, petty cash, meal planning oversight, purchasing, and a home-like living environment.
• Manage program resources and budgets, including overtime monitoring, cost control, and participation in budget planning activities.
• Document admissions, discharges, service authorizations, staff training, and other administrative requirements to support ongoing service delivery.
• Provide direct support and personal care as needed to ensure continuity of services and resident well-being.
• Coach staff and contribute to continuous improvement initiatives that enhance team performance, service quality, and resident outcomes.

Skills

Administrative/supervisory experience

Relationship building

Education

USDOE/CHEA-accredited degree in human services

QP credential in I/DD

Tools

Driver's license

Job description

Lead with Purpose. Empower with Compassion.

Voted Raleigh’s Best Nonprofit Organization and Raleigh’s Best Mental Health Services three years in a row!

Position Snapshot

Location: Zebulon, NC

Schedule: Full Time Monday — Friday

Pay: $45,000

Work Setting: On-Site in Zebulon, NC

Position Type: Full-Time

Make an Impact With Us

Do you want work that makes a meaningful difference in your community? Easterseals PORT Health is seeking a Group Home Manager to join our Group Home in Zebulon, NC

Our Group homes support persons residing in a variety of residential settings. This staff participates in the daily routine of the home, and provides support for habilitative and rehabilitative activities, personal care, health care, and other activities as outlined in the Plan of Care/ Person Centered Plan/ Individualized Support Plan, with all services provided within the framework of person-centered and informed choice philosophies.

In the role of Group Home Manager, you’ll manage a team of direct support professionals, maintain care and documentation for the residents of the home, and handle the administrative side of running a group home.

What You’ll Do

• Lead the daily operations of a residential group home, ensuring a safe, supportive, and person-centered environment for residents.
• Partner with residents, families, healthcare providers, employers, and community partners to support individual goals and promote positive outcomes.
• Oversee individualized service planning, resident supports, medical coordination, and implementation of person-centered services.
• Monitor resident records, assessments, authorizations, medication supports, and required documentation to ensure quality, compliance, and confidentiality.
• Manage staffing, scheduling, recruitment, onboarding, training, and performance of Direct Support Professionals to maintain quality care and adequate coverage.
• Coordinate transportation, appointments, employment supports, community engagement activities, and other services that promote independence and inclusion.
• Support residents in developing life skills, making informed choices, building relationships, and increasing independence in home and community settings.
• Maintain household operations, including inventory, petty cash, meal planning oversight, purchasing, and a home-like living environment.
• Manage program resources and budgets, including overtime monitoring, cost control, and participation in budget planning activities.
• Document admissions, discharges, service authorizations, staff training, and other administrative requirements to support ongoing service delivery.
• Provide direct support and personal care as needed to ensure continuity of services and resident well-being.
• Coach staff and contribute to continuous improvement initiatives that enhance team performance, service quality, and resident outcomes.

What You Bring

We’re looking for someone who brings the experience, skills, and commitment needed to succeed in this role.

• A degree from an USDOE or CHEA accredited, four-year college or university in the human services field with qualifications to be credentialed as a QP in I/DD
• Two (2) years’ administrative/supervisory experience or a High School Diploma with a combined 5 years’ experience in residential services.
• Must be able to establish and maintain effective working relationships with administrative superiors, group home residents, direct care staff, families, community agencies and groups, and a variety of service disciplines
• Preferred: Supervisory experience specially in residential services
• A valid Drivers license, auto insurance, and reliable transportation required

Why Join Easterseals PORT Health?

Easterseals PORT Health is a trusted and compassionate organization providing disability, mental health, and substance use services across North Carolina and Virginia. Purpose, dedication, and empathy guide the way we support our neighbors and one another.

For benefits-eligible positions, our total rewards package may include:

• Generous paid time off and holidays
• Medical, dental, and vision coverage FSA
• Life and disability insurance
• 403(b) retirement plan
• Employee Assistance Program and legal services
• Professional development and training opportunities, including AHEC where applicable
• Public Service Loan Forgiveness (PSLF) eligibility where applicable

About Easterseals PORT Health

Easterseals PORT Health helps people with disabilities, mental health and/or substance use challenges, their families, and our employees embrace their potential, access opportunities, build resilience and thrive. Purpose, dedication, and empathy drive our in-person and telehealth service delivery.

Our 2,800-member team provides more than 10.2 million hours of meaningful support to 40,200 children, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia.

Easterseals PORT Health is an Inclusive Culture, Different Voices, Embracing Potential, Authentic Self, and Learning and Growing.